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Location: 1001 Louisiana St. B195, Houston, Texas 77072
Role:
Deliver superior service to the members at all times. Present a positive, efficient and professional front line atmosphere. Leave the member with the feeling they are our number one priority. Treat all internal and external members with respect and courtesy.
Essential Functions & Responsibilities:
Efficiently and accurately handle all member transactions in person or by mail or phone including, but not limited to, deposits, withdrawals, transfers, cash advances, and exchanges of currency. Issue credit union and cashier checks, gift checks/cards, re loadable cards, etc.
Responsible for balancing daily work, cash drawer, and negotiables. Also, may assist with balancing branch negotiables including but not limited to official checks, etc.
Perform member account maintenance functions including personal and account data changes and account openings.
Promptly answer telephone inquiries and forward calls to appropriate personnel and take accurate messages when necessary and follow up that call was returned.
Knowledgeable on the features and benefits of all Credit Union products and services and determine member needs and recommend products/services based on those needs.
Promote teamwork by assisting others with work when needed or when own work is completed. Perform other job duties as assigned.
Performance Measurements:
1. Knowledgeable on the features and benefits of all Credit Union products and services and determine member
needs and recommend products/services based on those needs.
2. Tracks progress on individual production and account cross-selling goals.
3. Research and follow-up of member inquiries regarding credit union accounts and services in a timely manner whether in person or by mail or phone.
4. Must be available to travel to any branch location for back-up as requested by management, as well as work on Saturdays when needed.
Knowledge and Skills:
Experience: Up to six months of experience in the banking industry and/or cash handling experience
Education: A high school education or GED. Must be knowledgeable of Bank Secrecy Act and Anti-Money Laundering regulations and requirements.
Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
Other Skills:
Customer service skills
Detail-oriented
Multi-tasked
Physical Requirements:
While performing the duties of the job, the employee is regularly required to :
-Position self to move about the work area.
-Reach, grab, sort.
-Communicate in person and via telephone with others.
-Identify and recognize small font communication.
-Ability to transport a minimum of 10 pounds.
Part Time
Banking
$34k-40k (estimate)
05/11/2024
07/10/2024
fscu.com
HOUSTON, TX
100 - 200
1977
JANET HILL
$10M - $50M
Banking
First Service Credit Union is proud to say that were For You, Not Profit. We put our commitment to customers front and center. As a not-for-profit financial cooperative, First Service was started with a distinct purpose: to serve our members and help them reach their financial goals without having to worry about paying investors or shareholders. To fulfill our mission statement, we strive to pass our profits back to our members, so they can take advantage of better products and more convenient services. Were passionate about giving customers the financial tools they need to enrich their lives ...
and achieve their goals. Were also committed to supporting our communities outside of their financial needs, sponsoring and volunteering at local events and charitable causes. First Service currently serves a diverse field of members, including: People who live, work, worship, or attend school in Harris County, Waller County, Conroe ISD, and Magnolia ISD Family members of one of our existing members Employees of any of our Select Employee Groups, including KBR, Halliburton, CenterPoint Energy, Baker Hughes, NRG, and Kinder Morgan
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