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Job Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Service Advisor. As a Service Advisor, you will be responsible for providing exceptional customer service and acting as a liaison between customers and our automotive service department. If you have a passion for the automotive industry and enjoy working in a fast-paced environment, this is the perfect opportunity for you.
Duties:
- Greet customers and assist them with their service needs
- Listen to customer concerns and accurately document them
- Communicate with technicians to ensure timely completion of repairs
- Provide customers with detailed explanations of recommended services and repairs
- Prepare accurate estimates for labor and parts
- Schedule appointments and manage the service department's workflow
- Follow up with customers to ensure satisfaction with completed work
- Maintain knowledge of current automotive service trends and technologies
Qualifications:
- Previous experience in a dealership or automotive service environment is preferred
- Strong mechanical knowledge and understanding of vehicle maintenance and repair processes
- Excellent communication and interpersonal skills
- Ability to effectively multitask in a fast-paced environment
- Proven track record of providing exceptional customer service
- Experience in service writing or as a service technician is a plus
- Sales experience in the automotive industry is an advantage
Benefits:
- Competitive salary based on experience
- Comprehensive benefits package including health insurance, dental insurance, and retirement plan options
- Ongoing training and professional development opportunities
If you are passionate about the automotive industry and have excellent customer service skills, we encourage you to apply for the position of Service Advisor. Join our team and be part of a dynamic organization dedicated to providing top-notch automotive services to our valued customers.
Job Type: Part-time
Pay: $25.00 - $55.00 per hour
Expected hours: 25 per week
Benefits:
Day range:
Shift:
People with a criminal record are encouraged to apply
Ability to Relocate:
Work Location: In person
Part Time
Consumer Services
$49k-63k (estimate)
03/28/2024
05/27/2024
KOKOMO, IN
50 - 100
$10M - $50M
Consumer Services
The following is the career advancement route for Automotive Service Advisor positions, which can be used as a reference in future career path planning. As an Automotive Service Advisor, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Automotive Service Advisor. You can explore the career advancement for an Automotive Service Advisor below and select your interested title to get hiring information.