Description

CIVANA’s mission is to inspire mindfully, measurably greater wellness in all who crave it. The CIVANA model is shaped by a wellness philosophy that serves everyone: happiness first, healthiness always. This is delivered via a curated wellness program that focuses on connecting mental, physical, emotional and spiritual needs, providing guests with tools they can take with them wherever they go, and build upon each time they return.

ACCOLADES

• 2023 USA Today 10Best Readers' Choice Award - Top 10 Best Spa Resort
• 2022 Travel & Leisure World's Best Award - #5 Top Domestic Destination Spa
• 2022, 2021, 2020, 2019 USA Today 10Best Readers' Choice Award - Top 10 Best Wellness Retreat
• 2022 Conde Nast Traveler Reader's Choice Award - Top Destination Spa in the US
• 2022 US News & World Report, Best Hotels in the USA - #11 in Phoenix and #14 in Arizona
• 2022 OpenTable, Diners' Choice Award for Terras
• 2021 Conde Nast Traveler Reader's Choice Award - #5 Destination Spa in the US and named as a winner in the world's best destination spa list
• 2021 Travel & Leisure World's Best Award - #4 Top Domestic Destination Spa
• 2020 Travel & Leisure World's Best Award - #3 Top Domestic Destination Spa
• 2020 Conde Nast Traveler Reader's Choice Award - #6 Destination Spa in the US and named as a winner in the worlds best destination spa list (#21)
• 2020 TripAdvisor Traveler's Choice Award
• U.S. News & World Report Top 30 Wellness Destination Worldwide
• AAA Four Diamond Rating
• 2020 AAA Inspector’s Best of Housekeeping Award

WHY YOU’LL LOVE WORKING AT CIVANA

• Complimentary access to wellness classes & programming

• Complimentary shift meal

• Team member referral bonus

• Generous Team Member & Friends & Family Resort rates and discounts

IDEAL CANDIDATES FOR ESTHETICIAN

We’re looking for a licensed Esthetician to join our dynamic team of wellness professionals. The ideal candidate has excellent communication skills, possesses a positive mindset, takes initiative to ensure the quality of our guest's experience, is a team player, and is attentive to each guest’s needs. We are looking for someone with a high level of physical and mental energy along with the ability to work quick on their feet, quick learner, and ability to memorize routines, someone who is brilliantly resilient and able to maintain a calm and poised demeanor in a fast-paced environment. If you’re passionate about providing an exceptional guest experience and are looking for competitive pay, flexible hours, and a positive and stable work environment, we highly encourage you to apply.

We combine a variety of targeted and highly personalized, massage focused treatments, facials, massage techniques, body treatments and general relaxation techniques. *Including body wraps, scrubs, hydrotherapy treatments and advanced facial massage techniques.

*Training included

As a Spa esthetician you'll be responsible for:

· Provide relaxing, yet effective, facial and body treatments utilizing a variety of techniques and modalities.

· Provide body wraps, exfoliating scrubs, and hydrotherapy – training provided.

· Maintain neatness, sanitation requirements and professionalism of the treatment rooms after each guest visit, as well as the dispensary and prep areas.

· Follow established standard guidelines for treatment procedures and protocols.

· Always show a positive, pleasant, and helpful attitude.

· Must possess the ability to perform consecutive services in pre-determined period of time.

· Must commit to efficient time management and a self-guided shift to ensure the books are executed properly.

· Responsible for maintaining effective, five-star guest service.

· Ensure the privacy of each guest.

Requirements

Responsibilities:

· Prepare the table, treatment room and necessary products to perform services.

· Treat clients safely and effectively using the appropriate techniques that meet their needs.

· Provide added value to clients with suggestions for proper skin care, stress relief, and overall wellness maintenance.

· Recommend additional products or services that may benefit the guest.

· Build positive relationships with guests and team members to create a pleasant work environment.

· Maintain Spa room and brand standards i.e. cleaning, stocking, and adhering to all CIVANA SOP’s

· Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials.

· Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.

· Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.

· Provide safe, effective, amazing massage therapies and body treatments.

· Create and maintain professional relationships with spa guests.

· Adhere to training given during initial employee period and quality standards set forth by the spa.

· Maintain your treatment room in a presentable manner, ensuring sanitation standards are met and it is stocked.

· Complete knowledge of all spa services, packages, promotions, and retail products offered in the spa.

· Make recommendations to clients about their skin care needs, including additional spa treatments and at-home protocols.

· Attend quarterly team meetings and training as scheduled by the spa leadership.

· Adhere to quality expectations and standards.

Qualifications:

· Licensure must comply with state and local laws and regulations.

· Completion of an Esthetics Program

· Proficiency in esthetic procedures and proper skincare

· Minimum of 3 years’ experience in a similar spa atmosphere

· Excellent communication and interpersonal skills

· Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.

· Move up and down stairs, service ramps, and/or ladders.

· Ability to stand for extended periods.

· Ability to work in warm, moist environments for extended periods.

· Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

· Attention to customer service with a professional and pleasant personality.

· Available to work a flexible schedule including evenings, weekends, and holidays.