Company Description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

Job Summary

The Client Strategy Consultant is a client-facing leadership position whose primary role is to support, nurture, and build RRD’s partnership with our clients exploring new opportunities to deliver value by leveraging RRD's IT, Automation, and AI capabilities. This position will also guide RRD’s positioning in the market as a strategic BI transformation partner with the ability to effectively support organizations in their BI journey.

Responsibilities

• Leadership, oversight, and management of current engagement with clients, ensuring current engagement strength is retained and improved.

• Explore new opportunities with our clients to deliver value by leveraging IT, Automation, and AI capabilities.

• Execute/engage on specific client initiatives/projects when the need arises within the traditional BI space as well as expand into other business segments not currently supported

• Collaborate with internal teams, providing thought leadership and guidance to enhance the quality of contribution to our clients.

• Understand key technology needs of our clients and work with other leaders to ensure internal training/development/recruitment is in place to enhance team capability and capacity.

• Work closely with RRD’s project Teams to provide both individual and Team level feedback to ensure superior service delivery.

• Thought Leadership
  • Drive initiatives as it relates to being a strategic BI partner to organizations
  • Work to build competencies and capabilities within the organization to deliver against this initiative
  • Participate in BI-specific events as a Speaker or Panelist and strengthen the organization’s position in the BI space
  • Help create/curate market-facing material (whitepapers, case studies, articles), and collaborate with peer rating firms to strengthen the organization’s position in the BI marketplace

• Will collaborate with the Team to help create and execute a strategy to deliver against this goal.

• Guide and make recommendations on building capabilities to better service the ecosystem

• Establish connection routines with stakeholders in the ecosystem, allowing the organization to understand long-term needs

• Support project teams in the overall service delivery process.

Qualifications

Skills and Certifications

• Design a successful forward-looking data and analytics architecture that supports strategic decision-making and operational excellence across diverse ERP platforms

• Experience utilizing SAP, Snowflake, and Azure.

• Ability to strategically develop data warehousing solutions

• Direct the development and integration of custom software solutions that complement ERP implementations and BI initiative

• Experience in driving forward organizational change, guiding the organization through significant technology transitions, digital transformation initiatives, and the adoption of a data-centric business model.

• Extensive experience in leading ERP transitions

• Excellent communication and stakeholder engagement abilities.

Degree in Computer Science, Business Administration, or related field.

Minimum of 15 years in technology leadership roles, with at least 10 years focused on ERP systems, data strategy, and business intelligence with a proven track record of success in a global enterprise environment.

Additional Information

The national pay range for this role is $xxx.xx - $xxx.xx. The pay range may be slightly lower or higher based on the geographic location of the hired employee. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.

All your information will be kept confidential according to EEO guidelines.

RRD is an Equal Opportunity Employer, including disability/veterans