4 Intact Technology Jobs
Intact Technology is Hiring a Remote Technical Writer
Technical Writer Remote US Citizenship Required and / or must be qualified to obtain public trust federal clearance.Intact Culture:
Intact is committed to customer success, employee satisfaction, and making the world a better place. Our culture thrives on individuality, independence, autonomy, and empowerment. We promote a healthy work/life balance full of flexibility to spend time with your family and cultivate your unique personal hobbies and interests. (We can’t wait to learn about yours!)We know that our people are our most valuable resource; therefore, we demonstrate an authentic interest in the well-being of our employees. This is evident not only in the way we handle remote work and time off, but also in the personal and thoughtful questions we ask, and the personal development goals we help employees achieve. Intact is committed to providing the highest level of service to its customers, and we know that begins with employees who feel valued and fulfilled. We take pride in creating a positive workplace and experience for our employees and have been named a Washington Post Top Workplace in 2016, 2017, 2018, 2019, 2021, 2022 and 2023. We really care about you, and we really mean it! Visit our team page, if you’d like to see what other employees are saying. Duties & Responsibilities:
- Independently manage all project-related technical documentation.
- Translate complex technical aspects into clear concise documentation that is accessible to both technical and non-technical audiences.
- Author, proof, and quality control for project documentation, operational procedures, technical reports, research publications and presentations while meeting established schedules and deadlines.
- Stay up to date with the latest trends and developments in ServiceNow and IT service management to continuously improve the quality and relevance of our documentation.
- Ensure compliance with requirements and maintain clear, concise documentation tailored for both current and future intended audiences.
- Review and assess Solution Architecture documents to ensure all necessary components are included.
- Update previously submitted governance documents to include data from new projects and integrations.
- Assist with completing ad hoc forms requested from customers and internal teams.
- US Citizenship Required or must be qualified to obtain public trust federal clearance.
- 3 years of experience with writing, editing, preparing, reviewing, and maintaining technical documents, including documents related to software implementations and client communications.
- Bachelor's degree in English, Communications, Computer Science, Technical Communication, or related field.
- Experience working in the Federal Government sector.
- Excellent verbal and written communication skills.
- Proven experience in technical writing, showcasing documentation created for IT services.
- Hands on experience with ServiceNow Platform or similar IT service Management platform to develop comprehensive technical documentation.
- Excellent time management and organization skills.
- Ability to handle multiple projects simultaneously while adhering to strict deadlines.
- Experience with using Microsoft Office 365.
- Ability to communicate with technical, non-technical, internal, and external stakeholders at all levels in verbal and written formats.
- Knowledgeable in network architecture/infrastructure and FedRAMP documentation, a plus!
- We are stakeholders in our customer’s success. Do it well or not at all!
- We are super passionate about delivering the best outcomes for our customers.
- Our people are doers, makers, creators, thinkers, and creative problem solvers.
- Our culture thrives on individuality, independence, autonomy, and empowerment.
- We encourage a healthy work/life balance.
- Ongoing personal and professional development
- Unlimited paid time away from work to go on adventures, relax, or recover, plus 12 paid holiday
- Company holiday closure December 25th – January 1st
- Premium healthcare plans, Medical, Dental, Vision including HSA and FSA options
- Qualified 401k Program
- Virtual happy hours and other team building events
- Wellness Clubs that cater to different interests
Job Summary
Full Time
IT Outsourcing & Consulting
$75k-94k (estimate)
04/11/2024
07/08/2024
Intact-Tech.com
RESTON, VA
50 - 100
1994
Private
JESSE WHITE
$10M - $50M
IT Outsourcing & Consulting
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About Intact Technology
Intact is a consultancy company that provides service management, implementation and managed IT services for businesses.
The job skills required for Technical Writer include Technical Writing, Presentation, Microsoft Office, Written Communication, Futures, Computer Science, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Writer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Writer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Writer positions, which can be used as a reference in future career path planning. As a Technical Writer, it can be promoted into senior positions as a Technical Writer III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Writer. You can explore the career advancement for a Technical Writer below and select your interested title to get hiring information.
If you are interested in becoming a Technical Writer, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Writer for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Writer job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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Take advantage of the writer's knowledge of publishing.
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Pursue a technical writer certification.
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Understand the topic carefully.
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Always remember all the necessary key elements.
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Simplification of any terms whenever needed.
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Step 3: View the best colleges and universities for Technical Writer.
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