Duration: Direct Hire/Permanent Position

Salary: $140640.00/Year to $150000.00/Year

Job Summary:

• This position is responsible for managing cross-functional software development teams comprised of a range of technical roles and responsibilities.
• This position is in charge of managing a team or teams which are focused on Electronic Data Interchange (EDI) analysis and development.
• This position assesses current technical architecture; evaluates and proposes architectural and design changes; and leads implementation of changes to system architecture to improve reliability, maintainability, and upgradability of the system.
• This position maintains oversight over technical choices, development of software code, configuration and infrastructure set up.
• Additionally, this position oversees and ensures the timely resolution of any production issues associated with the systems managed by their team.

Essential Responsibilities:

A. Operational Planning and Oversight

• Participate in long-term EDI systems architecture planning.
• Create systems architecture plans with focus on taking advantage of new cloud technologies, resolving challenges encountered, and setting up system for scale to handle future volumes.
• Develop 18-to-24-month EDI roadmap for system improvements in consultation with appropriate stakeholders.
• Plan and execute regular releases/upgrades as per agreed roadmap.
• Implement changes to system to support enterprise project requirements.
• Maintain visibility into vendor and partner roadmaps and appropriately adjust roadmaps, plans, and priorities to maintain low technical debt.
• Develop resource and capacity plans for team's direction and roadmaps.
• Manage and oversee the operations and performance of all areas of responsibility to ensure organizational effectiveness.
• Work collaboratively with other teams within Information Systems Business Intelligence (ISBI) to provide expertise, support, and capacity to solve larger cross team challenges, facilitate resolution of intermittent issues and support processes spanning multiple teams.
• Develop and maintain strong relationships with stakeholders in other business units and peers in ISBI; collaborate effectively with these groups.
• Create consistency in IS development processes and communicates these clearly to IS and non-IS groups.
• Communicate plans and intentions clearly to IS and non-IS groups; incorporate best practices for design, architecture, development, and support.

B. Technical/Operation Leadership

• Lead the execution of strategic initiatives, plans, and goals and contributes to organizational vision and goals.
• Provide continuous evaluation of CareOregon's EDI systems in support of scale, agility, and stability to meet existing and emergent organizational needs.
• Establish and maintain an implementation teams to implement near term and ongoing improvements to systems.
• Lead innovation, process reviews, and improvement efforts; improve processes and procedures to ensure compliance with regulatory bodies and statutes, including HIPPA standards for PHI protection and transmission.
• Refine business and systems requirements for new information technologies in support of application rationalization and modernization.
• Maintain and enhance existing systems; discontinue systems no longer cost effective.
• Develop, monitor, and report on KPIs, metrics and SLAs across the team.
• Ensure compliance with internal auditing, HIPAA, and other federal regulations.
• Promote ISBI programs and staff achievements across the organization through regular and transparent reporting, as well as publishing workplans.
• Provide operational leadership for ISBI teams by recommending, developing, and implementing third-party solutions.
• Act as project leader on complex software development programs.
• Exercise sound business and technical judgement in making effective technical decisions for design and architecture of systems.
• Ensure technical documentation is established and maintained for systems and related components and processes for technical focus area.

C. Project Management and Participation:

• Plan, organize, manage, and monitor work projects.
• Act as project manager for projects related to system improvements for technical focus area.
• Ensure project deliverables are met according to quality control schedules and standards.
• Develop plans and processes to eliminate need for internal project management team's engagement for routine operational projects such as releases, version upgrades, technology stack upgrade, etc.
• Utilize ServiceNow or similar tool for managing resources, work plans and commitments.
• Perform business needs analysis and develops functional requirements for technical focus area as needed.

D. Relationship Management:

• Lead effective communication system for work groups, ensuring a collaborative culture.
• Build and ensure effective relationships across internal teams and external organizations for current or future integration.
• Liaise between the IS Development teams, other IS groups and non-IS business partners.
• Partner with internal leaders and managers to identify improvement plans and processes.
• Partner with or lead other ISBI leaders in support of project management, release management, change management and incident management decisions and administration.
• Develop and maintain knowledge of CareOregon's critical functions that support our members and patients; collaborate with stakeholders to understand informational requirements to support department goals.
• Represent CareOregon within and outside the organization, providing productive leadership presence and effectiveness.
• Establish and maintain cooperative and productive working relationships with internal and external customers.
• Work collaboratively to resolve complex system problems and assist internal and external user departments as required.

E. Employee Supervision:

• Manage team(s) and recommend team direction and goals in alignment with the organizational mission, vision, and values.
• Identify work and staffing needs to meet work expectations; recruit and hire, using an equity, diversity, and inclusion lens.
• Plan, organize, schedule, and monitor work; ensures employees have information and resources to meet job expectations.
• Lead the development, communication, and oversight of team and individual goals; ensure goals, expectations, and standards are clearly understood by staff.
• Train, supervise, motivate, and coach employees; provide support toward employee development.
• Incorporate guidance from CareOregon equity tools into people leadership, planning, operations, evaluation, and decision making.
• Ensure team adheres to department and organizational standards, policies, and procedures.
• Evaluate employee performance and provide regular feedback to support success; recognize strong performance and address performance gaps and accountability (corrective action).
• Perform supervisory tasks in collaboration with Human Resources as needed.

F. Organizational Responsibilities:

• Perform work in alignment with the organization's mission, vision and values.
• Support the organization's commitment to equity, diversity and inclusion by fostering a culture of open mindedness, cultural awareness, compassion and respect for all individuals.
• Strive to meet annual business goals in support of the organization's strategic goals.
• Adhere to the organization's policies, procedures and other relevant compliance needs.
• Perform other duties as needed.

Experience and/or Education Required:

• Minimum 8 years' EDI Domain relevant experience
• Minimum 3 years' experience with one or more of the following: Biztalk, Edifecs, MuleSoft, QNXT
• Minimum 3 years' experience leading development teams with senior software Healthcare EDI developers, including leading teams accountable for systems design, implementation, and support
• Experience with Healthcare Domain, EDI HIPAA transaction types and ANSI X12 data (837, 835 and 834)
• Experience with Agile methodology

Preferred:

• Experience with Encounter Management and Risk Adjustment Cycle Management
• Experience with Medicaid and Medicare programs
• Experience with Healthcare Domain, EDI HIPAA transaction types and ANSI X12 data (820, 270/271, 276/277, 278, 997, 277CA, 277U, 824, NCPDP, and Encounters Submission Process)
• Experience with transforming EDI data into XML for consumption by other systems or processes.
• Experience implementing an EDI platform
• Experience with migrating Biztalk to MS Azure Logic Apps or comparable solution.
• Information Technology Information Library (ITIL) Certification
• Project Management Professional (PMP) certification or other project management training and experience in managing large projects.
• Master's or equivalent in Business Administration with focus on Information Technology
• Minimum 2 years' experience in a supervisory position or minimum 1 year experience in a supervisory position and completion of CareOregon's Aspiring Leader Program

Knowledge, Skills and Abilities Required:

• Knowledge of Healthcare Domain, EDI HIPAA transaction types and ANSI X12 data (837, 835 and 834)
• Technical knowledge and leadership skills in the areas of modern software development, production support, vendor management, and to successfully drive implementation of modern architecture
• Sound knowledge of systems and operations
• Expert knowledge of managing and leading Agile teams
• Knowledge of software engineering and design
• Knowledge of the basic concepts of managed care

Skills and Abilities:

• Strong computer applications skills (Access, PowerPoint, Excel, Word, and Outlook) and comprehension of computer programming concepts and practices
• Analytical and research skills
• Skilled in communicating application or product or program effectiveness at all layers of an organization
• Ability to manage and report on complex systems to internal and external leaders and partners
• Ability to manage architectural direction and drive modernization of business-critical systems
• Ability to lead and develop high performing team members, including hiring, goal setting, coaching, performance management, and development
• Ability to effectively convey team goals and plans, ensuring integration into strategic plans and initiatives and understanding by other groups
• Ability to build and maintain professional relationships with business, community, and internal management groups
• Ability to delegate and coordinate tasks for multiple people and projects
• Ability to manage the workloads of others and interact effectively and motivate staff to perform at their highest level
• Ability to manage and effectively resolve conflict within and across teams
• Ability to inspire and manage teams in support of continuous improvement related to complex, business critical systems
• Ability to communicate effectively, both verbally and in writing, including strong presentation and change management skills
• Ability to lead, plan and manage in ambiguous environments and with high degree of uncertainty
• Ability to consistently handle multiple projects and meet established deadlines
• Ability to make sound judgments as to how to prioritize work assignments
• Ability to continuously learn new systems and tools and stay up to date on modern technologies and practices
• Ability to keep up to date with technology and new releases of development tools
• Ability to work effectively with diverse individuals and groups
• Ability to learn, focus, understand, and evaluate information and determine appropriate actions
• Ability to accept direction and feedback, as well as tolerate and manage stress
• Ability to see, read, and perform repetitive finger and wrist movement for at least 6 hours/day
• Ability to hear and speak clearly for at least 3-6 hours/day.

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About our Company: -

22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000 people including 600 Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115 Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80 commercial clients.

Recognized among “Best Company to Work For” by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.

“22nd Century Technologies is an Equal Opportunity Employer" and “US Citizens & all other parties authorized to work in the US are encouraged to apply."

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job Type: Full-time

Pay: $140,640.00 - $150,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Location:

• Oregon (Required)

Work Location: Remote