5 Eightfold Jobs
SORT BY
Community Manager
$121k-168k (estimate)
Full Time | Business Services
3 Days Ago
Eightfold is Hiring a Remote Community Manager
Eightfold was founded with a vision to solve for employment in our society. For decades, the connection between individuals and opportunities has been based on who the individuals are and the strength of their network, vs. their potential. Eightfold leverages artificial intelligence to transform how to think about skills and capabilities for individuals as well as how jobs and career decisions are made. Eightfold offers the industry’s first AI-powered Talent Intelligence Platform to transform how organizations plan, hire, develop and retain a diverse workforce, enabling individuals to transform their career.
To date, Eightfold AI has received more than $410 million in funding and a valuation of over $2B from leading investors to further our mission of finding the right career for everyone in the world. If you are passionate about solving one of the most fundamental challenges of our society - employment, working on hard business problems and being part of an amazing growth story - Eightfold is the place to be!
About the Role
We are looking for a qualified Customer Community Manager to join our team. If you are a tech-savvy professional, experienced in building communities from scratch, customer-focused marketing programs, relationships and references, we would like to meet you.
The ideal candidate is a flexible, polished marketer with the ability to act as the face and voice of our brand both internally and externally for all customer-related activities.
Role Responsibilities
- Develop and own Eightfold's growing customer community, a global resource where customers come to share their perspectives, learn from peers and learn from Eightfold team members.
- Build relationships with existing Eightfold AI customers and develop advocacy programs that result in external-facing content and community participation.
- Own Eightfold's peer review program which includes nurturing and promoting customer reviews and other forms of advocacy through partnership with external representatives
- Create and manage Eightfold's customer user group. This is a virtual group and will also be an in person program in the future.
- Work with internal sales, services and marketing team members to enlist the support of customers in other customer marketing programs.
- Set and implement marketing and communication campaigns to align with customer success and associated strategies
- Provide engaging text, image and video content for social media accounts
- Respond to community comments and customer queries in a timely manner
- Monitor and report on feedback and online reviews
- Coordinate with Marketing, PR and Communications teams to ensure brand consistency
- Liaise with Development and Sales departments to stay updated on new products and features
- Build relationships with customers, potential customers, industry professionals and journalists
- Stay up-to-date with digital technology trends that may impact the above activities.
Requirements:
- 5-7 years experience in a marketing, sales or advocacy-focused role.
- Hands-on experience managing a reference program and ideally an online community.
- Excellent written and oral communication skills.
- Proven work experience as a community manager
- Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
- Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
- Ability to interpret website traffic and online customer engagement metrics
- Knowledge of online marketing and marketing channels
- Attention to detail and ability to multitask
- Bachelor's degree in Marketing or relevant field
We are a team of self-starters who excel in their fields. We believe in giving you responsibility, not a task. We want you to have ownership and pride in your work and see your work's positive impact on your colleagues, our customers, and the world. We believe in providing transparency and support so you can do the best work of your career.
Hybrid Work @ Eightfold: We embrace a hybrid work model that aims to boost collaboration, enhance our culture, and drive innovation through a blend of remote and in-person work. We are committed to creating a dynamic and flexible work environment that nurtures the collaborative spirit of our team. Starting February 1, 2024, employees residing near Santa Clara, California, or our Bangalore and Noida offices in India will return to the office twice a week.
Eightfold.ai provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability.
Experience our comprehensive benefits with family medical, vision and dental coverage, a competitive base salary, and eligibility for equity awards and discretionary bonuses or commissions.
*Please note this role is open to all US locations and categorized as remote. The base salary ranges below are provided for pay transparency. Base pay is only one piece of our total compensation package as this role may be eligible for [bonuses or commissions], and equity awards. Compensation varies depending on a number of factors including qualifications, skills, competencies, and experience. Zones are determined by location.
Zone A $110,000 - $148,000
Zone B $93,000 - $125,000
Our customer stories- https://eightfold.ai/customers/customer-stories/
Press- https://eightfold.ai/about/press
Job Summary
JOB TYPE
Full Time
INDUSTRY
Business Services
SALARY
$121k-168k (estimate)
POST DATE
05/10/2024
EXPIRATION DATE
06/01/2024
WEBSITE
eightfold.ai
HEADQUARTERS
MOUNTAIN VIEW, CA
SIZE
200 - 500
FOUNDED
2016
CEO
ASHUTOSH GARG
REVENUE
<$5M
INDUSTRY
Business Services
Related Companies
Show more
The job skills required for Community Manager include Initiative, Attention to Detail, Collaboration, etc. Having related job skills and expertise will give you an advantage when applying to be a Community Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Community Manager. Select any job title you are interested in and start to search job requirements.
Show more
The following is the career advancement route for Community Manager positions, which can be used as a reference in future career path planning. As a Community Manager, it can be promoted into senior positions as a Media Relations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Community Manager. You can explore the career advancement for a Community Manager below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
Top 10 Things to Avoid Putting on a Job Application
Read Article
How to Describe Your Education in a Resume
Read Article
How to Write a Memorable Cover Letter in 5 Ways
Read Article
4 Personal Finance Tips to Make During Job Transition
Read Article
4 Best Camera Setups for Interview
Read Article
Keeping a Job Search Journal: 9 Types of Journaling You Can Do
Read Article
