Dealership: L0318 Armory Chrysler Dodge Jeep Ram Fiat of Albany Armory Chrysler Jeep Dodge Ram Fiat of Albany Appointment Generator – BDC Admin – Call Center Full-Time. Must be able to work evenings & Saturdays. Armory CJDR Fiat is looking for Friendly and Motivated people to join our growing Service Department Call Center. Applicants must be self-motivated, with high energy, enthusiastic, dependable, and have great communication skills. We need people who can work as team as well as work independently. Appointment Coordinator - Job Description: The Appointment Generator is responsible for answering incoming calls from service customers looking to schedule service appointments for their vehicles. This position also involves outbound calls to customers in database and responding to Internet and telephone customer inquiries, as well as occasionally greeting customers in person as they enter the Service Department and directing them to the right locations. Other duties as assigned. BDC Representative - Requirements: Customer Service or Call Center experience preferred Excellent written and verbal communication skills Will be required to answer heavy inbound call traffic, as well as make outbound calls and emails to clients every day Must have strong computer and phone skills and must pay careful attention to detail Professional appearance Valid in-state driver's license The expected pay range for this position is ($16.00 to $20.00) (Hourly/Salary). Actual pay offered may vary depending on skills, experience, job-related knowledge, and location. This position is also eligible for a variety of benefits, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO). Information about LITHIA’s comprehensive benefits can be reviewed on our careers site at https://www.lithiacareers.com/ We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!