Weed Man Knoxville is Hiring a Remote Inside Sales and Service Advisor
Job description
Inside Service & Sales Advisor
Shifts Available:
FULL TIME : 11 AM - 7 PM (M-F)
PART TIME: 2 PM - 7 PM (M-F)
Saturdays as needed
Our Inside Service & Sales Advisors talk with potential and current clients to discuss lawn care services in an outbound and inbound environment. The main focus of the contact is to educate the client so they can make an informed decision on what services they would like to purchase.
Duties and Responsibilities:
Weed Man Team Members are proactive, solutions oriented, accountable, and committed to continuous growth.
We strive to:
Engage clients and set proper expectations with clear and precise information
Manage a steady flow of outbound & inbound calls, text messages, and emails
Keep detailed records of client interactions and processes within client accounts
Build sustainable relationships & trust with clients through open and interactive communication
Close sells on a daily basis - meeting personal & team goals as outlined by the Sales Manager
Work according to policies, procedures, & guidelines
Learn and maintain extensive knowledge regarding turfgrass conditions and services provided in order to make educated recommendations for our Clients
Understanding of Windows and Android based software a must.
Qualifications:
At least 21 years old
Have a high school diploma
A minimum of 12 months of sales experience
Previous experience outbound call environment a plus
Previous experience in face-to-face customer service or sales is a plus
Earn and maintain a Cat 3 State of Tennessee certification
Ability to pass a Drug Test
Strong interpersonal, verbal, and written communication skills
Excellent time management, organizational, and multi-tasking skills