Closing Date:

Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation's top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance Arkansas and build a better world through education, research and outreach by providing transformational opportunities and skills, promoting an inclusive and diverse culture and climate, and nurturing creativity, discovery and the spread of new ideas and innovations.The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation's strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.If you have a disability and need assistance with the hiring process, please submit a request via the : Request an Accommodation. Applicants are required to submit a request for each position of which they have applied.For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.575.5351.

Minimum Qualifications:

• The formal education equivalent of a high school diploma

• At least one year of experience in a related field

Preferred Qualifications:

• Experience successfully working with people from diverse cultures

• Experience providing student or customer support via phone, email or chat

• Experience operating in University student information systems and/or Slate

• Experience working in higher education student support initiatives

• Experience working at the University of Arkansas

• Excellent oral and written communication skillsExperience working independently to achieve objectives and meet goals

Knowledge, Skills & Abilities:

• Knowledge of the organization and administration of various higher education academic and social programs

• Strong analytical skills; ability to use hard data and metrics to back up assumptions, make recommendations, and drive actions

• Knowledge of campus and community resources

• Knowledge of state, federal, and campus rules, regulations, and requirements related to campus academic and social programs

Additional Information:

Graduate students subject to background checks.

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

Special Instructions to Applicants:

The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds inclusion, opportunity, educational excellence and unparalleled access for all.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.