Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! Region / Function: North America / IT Location: Remote Reports To: VP, Digital Products Key Relationships: ITLT, All North America IT teams, IT Business Partners, PMO, Group products team, external vendors/partners related to supported products, appropriate North America functional teams Job Summary: This role leads development of one or more digital products and services. Responsible for development, delivery, and support of the digital product(s). He/she will work closely with IT PMO, business partners, and others in IT to provide quality digital solutions to meet business needs. Key Performance Indicators: Product delivery metrics – (velocity, code coverage, code stability, vulnerability, actual security incident, defects, etc.) Service level performance metrics – (reliability, availability, maintainability, etc.) Problem resolution & RCA Colleague retention and engagement Meet CapEx/ OpEx utilization target Develop and maintain digital product roadmap (at least 1 year out) Principal Duties and Responsibilities: Work closely with the VP of Digital Products, business partners, IT PMO and other stakeholders (QA, operation, etc.) to deliver quality digital products to meet business and operational needs Building and managing high-performing product teams (direct reports, indirect reports, and third-party service providers) that are fully accountable for delivering and supporting quality digital products Responsible for managing and coordinating analysis, design, development, testing, and maintenance of software and applications (SDLC) Identify key metrics (KPIs) for new features and socialize at all levels from within product team, to tech delivery partners, to IT executive leadership team Develop software with security-first and mindset Implement shift-left strategy for quality improvement Define the digital strategy, vision, and roadmap in alignment with business goals. Support developing a 3-year product roadmap. Help senior IT leadership with building Annual Operating Plan Develop short and long-range product and service strategies and plans. Oversees the execution of operating plans (within budget) for specified areas of product responsibility. Develop operational policies to ensure competitive advantage in requirements gathering, design, development, testing, implementation and maintenance of software solutions. Responsible developing and maintaining runbooks/documentations for product support Overseeing the maintenance to existing applications (non-future state) where needed CANDIDATE SUMMARY Required Experience: 15 years of software/application development experience 8-10 years of IT management experience developing and delivering digital products. 5 years’ experience managing multiple people leaders (manager, sr. manager, individual contributors - such as architects etc.) Has worked in three or more of the following IT functions: Application Development, Application Support, Application Architecture, COTS software/vendor management. Formal Education, Qualifications or Training: 4 Year degree in Computer Science, Information Technology, or any related technical field is required Required Leadership Traits and Characteristics: Excellent written, presentation and verbal communication skills Collaborative and servant leader Foster inclusive culture Communicate effectively with your team, peers and stakeholders (business, external vendors etc.). Problem solving/RCA (root cause analysis), and proactive (prevent issue proactively) mindset. Develops employees through training and development opportunities; builds and maintains employee morale and motivation; ensures the team is appropriately staffed with required competencies Building & fostering relationships across digital product teams Formal Education, Qualifications or Training: 4 Year degree in Information Technology, Business or related field required Physical Demands and Working Conditions The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbent must be prepared to: Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects. Sitting for long periods of time while using office equipment such as computers, phones and etc. Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment. Express or exchange ideas with others through the use of spoken word, quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction, and/or make fine discriminations in the nature of sounds in the environment. Incumbent is required to have: Close visual acuity to perform detail oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm’s reach with skill, control, and accuracy, such as preparing and analyzing data, viewing computer screen and expansive reading. Incumbent will be subject to: Inside working conditions: The change of building environment such as with or without air conditioning and heating. Why Choose Rentokil ? A career with Rentokil can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what Rentokil has to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Click here to read more about our Total Rewards Program which includes: Professional and Personal Growth Multiple avenues to grow your career Rentokil Terminix is a Drug Free workplace Training and development programs available Tuition Reimbursement benefits (for FT Colleagues) Health and Wellness Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1 Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more Savings and Retirement 401(k) retirement plan with company-matching contributions Work-Life Balance Vacation days & sick days Company-paid holidays & floating holidays A company mindset that prioritizes health, safety, and flexibility We are looking for individuals who want to make a difference where our customers live and work. Is that you? Our companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities. California residents click here to review your privacy rights. By applying to this position, you consent to receive an initial text message to collect your communication preferences. Message and data rates may apply. You can opt-out any time. Since 1927, Terminix has been an industry leader in pest control. You’ll be on a mission to find and eliminate insect and rodent infestations, but we're more than just a pest control company. Terminix offers insulation services, wildlife control and many specialized services to help protect your home. It's hard work, but we offer great perks and opportunities for advancement for those who are up for the challenge. Don’t let this opportunity crawl away, literally.