Description

NEXT Patient Services Representatives (PSRs) are an integral part of the NEXT Therapy Solutions Team. NEXT PSRs interface daily with patients, insurance providers and clinical teammates to help create a seamless intake and scheduling process. A customer-centric focus, strong organizational skills, flexibility, good time-management skills and a positive attitude will ensure success. PSRs are integral to a team dedicated to Empowering People to Achieve Results.

SUCCESSFUL TEAM MEMBERS

• Bring their A-Game: Showcase a desire to connect with people through a positive, approachable attitude that drives results
• Are Creative: Demonstrate flexibility and creativity in implementing processes that produce results for our Patients, Teammates and Business Partners
• Deliver Outcomes: Ensure that each NEXT Teammate, Patient and Business Partner are Empowered to achieve results that matter to them
• Are Committed: To being a resource to our NEXT Teammates, Patients and key stakeholders with a goal of Empowering as many people as possible every day.

Requirements

• Be Outgoing, Personable and Confident
• Exceptional Communication Skills and Coachability
• Be Self Directed and Comfortable working Independently
• A Working knowledge of Medicare documentation and billing/coding practices, Microsoft Office Suite including: Excel, Word, Sharepoint and Teams
• A minimum of 2 years front office, medical/professional experience