Tennessee Williams famously captured the charm and romance of our city in his plays and stories, and it's all on show here at Loews New Orleans Hotel. Located in the Warehouse District, discover comfort and luxe experiences all within the heart of the Big Easy. Welcome to New Orleans' Cultural Crossroad. Job Specific Maintains current knowledge of all popular alcoholic beverages and cocktail recipes Prepares all necessary mixers and garnishes prior to start of service and during shift as needed Sets up bar service area with all necessary glassware and supplies prior to start of service "Mis en Place" Cleans and restocks glassware throughout shift Greets guests in a polite professional manner according to Loews standards Determines guests needs and suggestively up-sells beverages so as to enhance the guest experience Records all aspects of guest order accurately and enters them into computer Prepares alcoholic and non-alcoholic beverages to order upon request Serves guests in a polite, professional manner according to Loews Standards Monitors guests to prevent over indulgence and ensure safety Maintains cleanliness and sanitation of bar service area at all times Prepares and presents accurate record of guest charges Collects monies due and or applies charges to guest account using POS terminal Completes end of shift revenue report and cash deposit Inventories all beverages and operating supplies, orders replacement items as needed Performs all closing duties, secures all inventory and supplies Other duties as assigned General Promotes and applies teamwork skills at all times Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance Is polite, friendly, and helpful to guests, management and fellow team members Executes emergency procedures in accordance with hotel standards Complies with required safety regulations and procedures Attends appropriate hotel meetings and training sessions Maintains cleanliness and excellent condition of equipment and work area Complies with hotel standards, policies and rules Recycles whenever possible Remains current with hotel information and changes Complies with hotel uniform and grooming standards Qualification Standards (Skills, Experience, Education, Licenses/Certs) The individual must possess the following qualifications and be able to explain and demonstrate that s/he can perform the essential functions of the job, with or without reasonable accommodation: High School diploma or equivalent One years experience as Bartender in a high volume, upscale Hotel or free standing Lounge environment Thorough knowledge of Alcoholic Beverages, Cocktail recipes, preparation methods, glassware, equipment and service Certification of training in Responsible Vendor requirements or ability to obtain same Exceptional guest service skills Basic computer and cash handling skills Ability to stand stoop, bend and lift items weighing up to 50 pounds repetitively during entire shift Ability to work flexible schedule to include weekends and holidays Headquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart. Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach. We pride ourselves on the individuality and uniqueness of our offering. Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades. We offer progressive benefits including paid parental leave, 401K matching and travel benefits, and opportunities for ongoing learning and development. But beyond that, as a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco-friendly and sustainability programs, and one that is always a good neighbor to their communities, supporting them in ways large and small. We welcome you to join us. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.