What we do:

• Our teams work with some of the nation's top companies, including the largest Non-Profits, The National Rifle Association, Conservative Political Organizations, as well as a variety of different media driven clients.
• Work in a blended inbound/outbound call center environment where you will talk about topics that matter.
• Take orders & sell products and services to our customers.

We offer:

• Full-Time set schedules that enable you to take time off for the things that are important to you. Part time schedules are available on a limited basis.
• Virtual Paid Training
• Rewards & Recognition Programs
• Weekly Pay & Bonus potential with access to your pay at anytime!
• Benefits available for Full-time employees including Medical, Dental, Vision, and 401k

Technology Requirements: Equipment NOT provided

• PC/Laptop with Windows 10 or 11 Only with at least 8GB of RAM (6GB Useable)
• High Speed Internet. A wired connection to the router/modem is REQUIRED
• Web Cam and either external speakers or sound on your computer
• External Wired Mouse
• USB Headset

**A Technology Check is Required as part of the Recruitment process**

Other Requirements:

• A willingness to learn as we believe in owning your own excellence
• Home office or dedicated quiet place to work that is free from distractions
• Passing Background Check. If your background check is not returned by the time we are ready for the phones then a disruption to your training may occur.
• Exceptional conversational skills while you provide customer-focused work with each individual you speak to.

InfoCision. Work Happy. Live Happy.

Job Type: Full-time

Salary: $11.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift for full time and 5 hour shift
• Monday-Friday schedule to start. After your training period has concluded a weekend shift will be required.

Supplemental pay types:

• Bonus pay

Work Location: Remote

*** Please be aware several SCAM IMPERSONATORS have been reported trying to illegally obtain your personal information. InfoCision will NEVER ask for any financial/banking information as part of the recruiting process for our open positions. Our interviews are conducted in a secure portal through SPARK, and we do NOT conduct live interviews using Zoom, Facebook Messenger, Snapchat, or other social media platforms. ***

Requirements for our work at home program: (not provided)

Hardware/Software Requirements

• Windows PC/Laptop
  • Minimum 14” monitor/screen
  • Firefox, Internet Explorer and Microsoft Edge areNOTcompatible
  • It is 100% included with Microsoft Windows 10, and 11 and is automatically updated/maintained by Microsoft through Windows Updates
  • Other antivirus applications must be uninstalled – McAfee, Norton, Avast, etc., as they areNOTcompatible
  • Max roundtrip: 80ms
• Windows 10 or 11ONLYwith at least 8GB RAM (6GB Useable)
• Intel or AMD Processor
• Google Chrome (Current Version)
• Windows Defender antivirus and Firewall must be turned On
• Ping per InfoCision Client for Windows PCs

United States based High-Speed InternetOnly– Cloud Based Internet and VPNs are NOT Acceptable

• Wired connection to router/modem is REQUIRED(wifi is not permitted)
• 50 Mbps download speed AND 10 Mbps upload speed are the minimum speeds accepted
• Mobile Hotspots (T-Mobile, Verizon), Satellite, and VPNs areNOTpermitted
• ISP must beSTABLEand located within the USA and its territories

Telephone Requirement

• Although the phone calls do not go through your phone, you are required to have access to a phone for a “PIN call” for verification purposes
• Multi-Factor Authentication (MFA) for Office 365 is required for all users outside of our corporate network (i.e., Microsoft Teams), which also requires a phone
• A cell phone is preferred but a landline number can also be used

Miscellaneous

• Dual monitors recommended
• Web Cam
• Speakers
• External Wired Mouse
• Quiet workspace
• Must have Administrator rights
• USB Wired Headset (Wireless are NOT compatible)

  • A note on headsets – what works and what doesn't. The only headset that will work with our system use asingle USB connectionwithout a 3.5mm (headphone jack) connection.If you buy a USB headset that also has a 3.5mm (headphone jack connection, it will not work to make calls with our system(but it will work for teams only). Below are examples of what works and what does not.

Must be a permanent resident of one of the following States; Alabama, Georgia, Indiana, Kansas, Kentucky, Louisiana, Mississippi, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, West Virginia, Wyoming.