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Automotive Service Advisor (FT)
$49k-63k (estimate)
Full Time | Consumer Services 7 Months Ago
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Hertz Rent A Car is Hiring a Remote Automotive Service Advisor (FT)

A Day in the Life:
Remote position on a schedule varying Mon-Fri 4:00am to 7:00pm and Sat-Sun 4:00am to 5:00pm
Pay: $23.00/hr
What You’ll Do:
  • Ensure vendors are performing requested repairs at agreed upon pricing
  • Reviewing a wide range of vehicle repair requests
  • Ensure repairs are vended to make most efficient use of vehicle manufacturer warranty programs, including free PMs, warranty work covered by OEM
  • Handle repair disputes with national account vendors
  • Validating parts pricing and labor times
  • Guarantee vehicle repairs adhere to company policies and address safety concerns
  • Efficiently drive down vendor cycle time to minimize out of service days 
  • Handle phone calls related to vehicles experiencing extensive down time
  • Adhere to goal setting metrics for all job functions
  • Review vehicle repairs
  • Handle phone calls, emails, and chats
  • Working behind a desk
  • Available to flexible schedule to support business needs that may require working weekends based on seniority shift bid
What We’re Looking For:
  • Highschool Diploma or GED
  • 3 years of previous vehicle maintenance experience 
  • Minimum of 4 ASE certifications related to job scope
  • Ability to work remote
  • Fleet experience preferred
  • Automotive vehicle repair background
  • Ability to multitask
  • Negotiation
  • Computer literate
  • Customer service
  • Experience with labor guides
  • Ability to work REMOTE – Required to be located near DFW*
What You’ll Get:
  • Remote Work
  • 40% off any standard Hertz Rental including Friends and Family
  • Paid Time Off
  • Medical, Dental & Vision plan options
  • Retirement programs, including 401(k) employer matching
  • Paid Parental Leave & Adoption Assistance
  • Employee Assistance Program for employees & family
  • Educational Reimbursement & Discounts
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
  • Perks & Discounts –Theme Park Tickets, Gym Discounts & more

Job Summary

JOB TYPE

Full Time

INDUSTRY

Consumer Services

SALARY

$49k-63k (estimate)

POST DATE

10/11/2023

EXPIRATION DATE

05/08/2024

SIZE

<25

FOUNDED

1972

CEO

KEITH GEORGE

REVENUE

<$5M

INDUSTRY

Consumer Services

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