Our client is seeking an experienced individual in Seattle to join their team as an Inside Sales - Move Coordinator for a reputable Moving and Storage company.
As an Inside Sales - Move Coordinator, you will act as a liaison between Outside Sales Representatives, Customers, Carriers, and various departments to ensure a smooth relocation process.
Responsibilities:

• Acts as the liaison to coordinate the movement of household goods. Focuses on providing excellent customer service.
• Provide accurate cost estimates to potential clients for relocation and storage services for individuals planning to move locally, nationally, or internationally.
• Provide customer services and management of logistics accounts.
• Communicate with Outside Sales Representative (s) new leads opportunities set up appointments.
• Ability to schedule or immediately assist with Virtual Surveys
• Communicates with customers to ensure the highest level of customer service and satisfaction. Obtain customer feedback through regular follow-up calls and proactively resolve any complaints.
• Works directly with the transportation provider and Customer on the scheduling of all moving services, critical needs, and problem solving.
• Monitors and tracks all orders with Transportation Providers from receipt of shipment to the completion of pick up.
• Accurately maintain our Move Management Software. Verify details and update the system and operations immediately when survey results are received.
• Communicate with dispatch when orders change.
• Assists with providing proper paperwork to ensure timely billing to the carrier.
• Generate new business opportunities and ensure growth of existing or repeat customers.
• Developing and sustaining solid relationships with company stakeholders and customers
• Be creative whether it is seeing new ways existing opportunities could be developed or finding completely new routes to market creative thinking is essential for this position.
• Performs other duties as assigned.

Qualifications:

• Be honest, trustworthy, and respectful.
• Must be outgoing, articulate, well-spoken, and good at relationship building.
• Must be ambitious and confident.
• Must work well with a team.
• Exceptional verbal and written communication, time management, and organizational skills are a must.
• Qualified applicants must pass a background check.
• Ability to follow our companys safety regulations.
• Must adhere to company upkeep and company standards.
• We guarantee to offer equal opportunities to all qualified professionals for all of our positions.*