1. Service Delivery Reporting
Responsible for the development and maintenance of key performance indicator service delivery reports and dashboards including:
- o Clinical Quality reporting.
- o Uniform Data System reporting.
- o Patient Retainment and Capture / Recapture reporting.
- o Access and Utilization reporting.
- o Financial Reporting Support.
- o Population Health Management Reporting including the use of patient registry / analytic capabilities.
- Supports data reporting for grants management and strives to automate this reporting wherever feasible by leveraging CommUnityCare’s Electronic Medical Records System (“Epic”).
- Develops standard data filtration structure that facilitates ease of health equity analysis.
- Ensures reporting and data management adhere to regulatory standards.
Helps to identify and then implements data strategy initiatives that drive clinical excellence, population health, financial and resource stewardship, and positions CommUnityCare as highly reliable, highly effective, and nation leading health center.
Collaborates with internal and external stakeholders to determine data analytic priorities that support continued organizational success as a national leader.
Supports initiatives, including use of business intelligence, to enhance service delivery and performance outcomes.
Maintains comprehensive catalogue of data requests and facilitates prioritization of work at the direction of executive leadership.
Leverages the embedded reporting and analytic capabilities of Epic and adheres to the goal of data democratization through data availability and self-reporting wherever feasible within Epic.
Ensures that metrics and benchmarks established as part of CommUnityCare’s Board approved strategic plan and annual quality plan are developed to measure the performance and outcomes of prioritized projects and initiatives.
Supports analysis of key metrics as prioritized by the annual quality plan or by senior leaders.
Oversees analysis of data that identifies health trends, population risk stratifications and interventional opportunities in furtherance of CommUnityCare’s population health management initiatives.
4. Reporting and Communication
Regularly reports to senior leadership on the progress and outcomes of CommUnityCare’s informatics initiatives.
Balances the need for timely data with data integrity per the needs of the data customer noting that perfect data is not always required to inform decisions or to drive change.
Supports the dissemination of key findings and insights derived from data analytics and business intelligence to a wider audience, including simple and effective data visualizations as directed by senior leaders and in concert with the Marketing and Communications Department.
Facilitates communication between different departments and fosters a collaborative environment.
Develop and monitor standard pathway for obtaining Blue Ribbon status of Epic foundation system dashboards, reporting workbench reports and Slicer Dicer models.
Oversee training materials relevant to the reporting tools within Epic, partnering with training and education team as the analytics subject matter expert for related content.
Partner with the Enterprise Joint Technology team as it relates to decisions and directives affecting database design and interfaces and integration that requires informatics support or input.
Monitor and optimize Epic foundational reporting; offer recommendations on system improvement to drive consistent and accessible reporting.
Chair the Data Governance Advisory Council, directing the council through strategic development of reporting standards, decision-making, data integrity assurance, and overall governance structure development and maintenance.
Complete annual evaluations and revisions to the Data Governance Program Charter
Develop and maintain documents and processes that support data governance, including but not limited to: Dependency of Reports list, centralized report inventory, prioritization methodologies and lists, and request tracker as it relates to reporting and system conversions.
Other duties as assigned.
People Management/Department Management/Business Unit Management:
Works in tandem with the Health Center’s leaders to ensure a collaborative team-oriented environment.
Leads and motivates the team members under his/her supervision; uses effective performance management processes.
Performs objective annual evaluations of all direct reports.
Supports, leads, and models the vision, mission and values of CUC.
Supervises and is responsible for guiding the work of the data analytics team.
Fosters a culture of continuous learning and development within the data analytics team.
Facilitates collaboration and knowledge sharing among data analytics team members.