Summary/Objective:

At Kyra Solutions, we implement business solutions for government workers with best-of-breed technology platforms. Our goal is to improve the effectiveness and quality of work life for state workers in capitals across the U.S. to help better the lives of citizens they serve. State agencies choose Kyra for our dedicated team of experts who ensure the success of every project through client empathy, expert knowledge, and a dedication to value-based outcomes. As Kyra continues to reach new heights nationally, our in-office and remote team members are growing with it. We believe we must and do put our people first to produce the quality our clients expect and deserve. Kyrians are provided a growth track for long-term career success and continuous professional development. If you are looking to make an impact in your community and create a career you can be proud of, we encourage you to apply!

Title

Salesforce Project Manager (Remote Option Available) (Full-Time)

Roles & Responsibilities

* Experience managing projects related to Salesforce implementations.
* Experience managing agile projects.
* Define and manage all Salesforce project goals and success criteria, monitoring and reviewing project.
* Experience in Salesforce with strong functional and technical experiences in different project phases; including business analysis, Enterprise level CRM implementations and management consulting, Client interaction, Deployment, and Development.
* Serves as the strategic lead for translating business requirements into solid, technical Salesforce solutions.
* Strong understanding of Salesforce's capabilities and limitations and can communicate those to customers.
* Accountable for meeting the SLA and KPIs.
* Manage operational and maintenance support functions.
* Manage administrator and developer resources supporting operational and maintenance functions.
* Maintain the operations and maintenance guide.
* Create presentations and present status to Kyra and client executive stakeholders.
* Lead requirement gathering workshops, which includes the facilitation of large audiences, solution presentations, and prototype demonstrations.
* Responsible for identification and inventory of customer process pain points and gaps in best practices.
* Planning, designing, Configuring and maintenance of the Salesforce.com solutions architecture across the Enterprise.
* Clearly communicate and provide full transparency on project status for a range of stakeholders.
* Build and maintain relationships with staff and vendors who use Salesforce to ensure strong cross-group collaboration.
* PMP certified.

Location

Maine, USA

Duration

Full Time

Work Environment:

* You and your manager will work together to determine the appropriate split of in-office and/or remote work.

Physical Demands:

* Remaining in a stationary position, often standing or sitting for prolonged periods.
* Communicating with others to exchange information.
* Repeating motions that may include the wrists, hands and/or fingers.
* Position Type and Expected Hours of Work: Full-Time, M-F: 9:00AM - 5:00PM EST

Why Kyra:

Founded in 1997, Kyra Solutions is a national leader in transportation technology and regulatory solutions in government. We specialize in the art and science of digital transformation in government. Our commitment to providing the highest level of service and tailored solutions has supported our consistent double-digit growth for over a decade. We are headquartered in the greater Tampa Bay area with other offices across Florida and an innovation center in Silicon Valley, CA.

Because of our dedication to our employees, we have won a Best Companies to Work for in Florida 2 years in a row by Florida Trend magazine. Kyra has won other numerous awards including the coveted INC magazine s one of America s Fastest Growing Companies several years in a row. Kyra s commitment to our employees, to best practices in project management and business analysis, and to solution development has led to our achievement in becoming the first Project Management Institute certified company in Florida. Our proven successful track record has resulted in several prestigious awards including the State of Florida's Diversity Business of the Year Award. We are proud to be a sponsor for the TaxWatch Productivity Awards and partner to Florida TaxWatch. Equal employment opportunity employer. Visit our website for more information.