National Accounts Support - Inside Sales - We offer an exceptional bonus structure, competitive pay, and professional development opportunities!

We are a growing steel manufacturer producing billets, rebar, rod, industrial wire, and agricultural fence products, Red Brand, based in Bartonville, Illinois that offers its employees an exceptional bonus structure, flexible hours, and professional development opportunities.

The Company: Liberty Steel & Wire makes all products that are 100% made in the USA. We are known for providing industry expertise, competitive pricing and responsive customer service. But most of all, our reliable inventory of steel, and strategically located facilities, promise to deliver in the most cost efficient and timely manner.

As part of a global organization, GFG Alliance, Liberty Steel & Wire is committed to the purpose of creating a sustainable future for industry and society. Focusing on change, family, and sustainability, Liberty Steel has pledged to become carbon neutral by 2030.

The Position:

The National Accounts Support - Inside Sales will be responsible for providing sales support and processing and disputing chargebacks.

• We offer a 401k with company match, company paid life insurance and long-term disability, generous vacation, sick, and personal time, nine paid holidays, three medical & prescription drug plans to choose from offered through Blue Cross Blue Shield, Dental and Vision plans, accident insurance, critical illness, and whole life, as well flexible spending accounts.
• We also offer an exceptional bonus structure, annual merit reviews, and upward career advancement opportunities supported by professional development.

PAY RANGE: $49,867-62,334

DISCRETIONARY TARGET BONUS OF 7%

Responsibilities:

• Enter new orders and order changes, confirm pricing and terms, maintain open order reports, and handle customer inquiries regarding order pricing, scheduling, and complaints.
• Establish a professional and personable identity with the customer, thereby developing a beneficial understanding of the customer's particular order requirements, pricing concerns, shipping objectives, and order follow-up necessities.
• Work with the National Accounts Manager, receiving and distributing messages and fulfilling customer requests.
• Receive and respond to telephone and fax inquiries from customers regarding Liberty's products.
• Will be involved in the handling of customer orders for subsequent order entry, scheduling, shipping, and invoicing; coordinate customer communications until the sales transaction is complete.
• Participate in customer visits, tours, dinners, and other requirements.
• Is responsible for developing accounts through telemarketing sales programs when required.
• Process and dispute customer chargebacks.
• Other duties may be assigned as needed.

Requirements:

• Minimum High School Diploma or GED equivalent.
• Excellent computer skills - including experience and competence in Microsoft Applications.
• Must be organized and capable of handling multiple tasks and priorities.
• Must be assertive and goal oriented.

The Location: Liberty Steel & Wire is based in Peoria, IL. This is a great place to live because it is affordable with cost of living in Peoria being 2% lower on average than other places in America and the areas have plenty of opportunities to visit wonderful attractions that are fun for the whole family, such as zoos, museums, and nature centers.

Why Should You Apply?

• Great benefits, competitive pay, and an exceptional bonus structure!
• On-the-job training, continuous professional development, and career paths to include upward movement.
• Flexible working hours and generous vacation, sick, and personal time off schedules.
• Experienced team willing to support, learn, and grow with you.

Liberty Steel and Wire is an Equal Opportunity Employer.