The Raleigh House is currently seeking an Admissions Coordinator with a strong clinical and sales background to join our Access Team. This role involves guiding clients through the initial recovery experience and supporting families and clients as they seek access to treatment. You will work closely across interdepartmental teams to bring our unmatched services to a wider range of people in need.

• Do you come from a clinical background but thrive in KPI driven environments?
• Are you looking for a team culture that makes you want to come to work (virtually!) every day?
• Would others describe you as empathetic but competitive? Someone who wants to make a difference?

If you are looking to leverage your strengths in clinical insight and put it into practice in a wider business setting, the Raleigh House might be a perfect fit. Our Access Team is responsible for all intakes into the Raleigh House program, and we need someone who is a big picture thinker, highly analytical, and ALWAYS puts people first while understanding the need for clinical assessment and inquiry.

This job helps change people's lives every day - Are you ready?

Essential Duties:

• Greet potential clients by phone, providing information on treatment options with accuracy and sensitivity.
• Screen for client appropriateness to Raleigh House and make referrals that best support client resources and needs.
• Obtain and review Verification of Benefits for insurance clients; assist in providing explanations regarding benefits and their use to clients/families.
• Secure payments for services in collaboration with billing departments.
• Document all processes in a CRM database.
• Generate leads and manage the pipeline of potential admissions.
• Proficient in Motivational Interviewing and Sales Pipeline Management
• Maintain excellent notes and updates in your client pipeline
• Consistently meet KPI’s and Intake expectations
• Participate in a daily standup meeting with the team and weekly one-on-ones with the supervisor.

Qualifications

• Bachelor’s degree preferred but not required, in behavioral health, social work/psychology, public relations, or communication
• A clinical (behavioral or mental health, nursing) or sales background is highly preferred.
• Strong knowledge of Addiction, Recovery and Mental Health, strongly preferred.
• 1 – 3 years’ experience in clinical practice or outreach
• Salesforce and/or other online database software experience.
• Cover letters strongly encouraged.

Benefits:

• Health Insurance.
• Employer Paid Life/AD&D.
• Dental, Vision, and Voluntary Life/AD&D plans offered.
• Paid Time Off.
• Paid Sick Leave.
• 401k Plans Offered.

Schedule: May require evenings and weekends.

Job Type: Full-time

Salary: $55,000.00 - $75,000.00 per year

Job Type: Full-time

Pay: $55,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Inpatient
• Outpatient

Medical specialties:

• Addiction Medicine

Schedule:

• 8 hour shift
• Afternoon shift
• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Weekends as needed

Experience:

• Admissions experience in healthcare: 1 year (Preferred)

Location:

• Denver, CO (Preferred)

Work Location: Remote