MNX, a UPS Company is a leader in time and mission critical logistics and supply chain services. Whether it is a medical device, a radioactive cancer therapy, the engine of an airplane, a high-speed network router, a hard drive encrypted with a summer movie release or a liver donated for transplant, the most time sensitive shipments in the world are entrusted to MNX. Headquartered in Long Beach, California and with offices worldwide, MNX is looking for talented people who want to make a difference by helping the world successfully transport the most important shipments.

We combine extraordinary people, innovative partnerships and advanced technology to solve the world's most complex logistics challenges.

Logistics Coordinator

Be a part of MNX AOG division, one of the country's largest Next Flight Out, ground expedite, and Service Parts Logistic providers. Our company operates through partnerships with hundreds of domestic and international agent partners that provide courier pickup, and delivery services on behalf of MNX, and all of the major commercial airlines for air haul lift.

Our 24/7 operations team is now hiring for service-oriented individuals who are career-minded and who enjoy a challenging and dynamic environment. This position works to solve a full range of logistics challenges by engaging with customers and/or agents.

What you will do:

• Handle incoming customer requests via phone, email and website with a sense of urgency and attention to detail.
• Using MNX's proprietary logistics management platform, process, monitor, and manage time critical customer shipments (AOG) for aerospace industries.
• Communicate with customers and agents in a professional and courteous manner.
• Utilize and understand the value of checklists and provided resources for successful job completion.
• Routing of shipments from point to point on an international scale with a knowledge of global geography for international commerce.

What you bring:

• At least 1 year of customer service experience.
• Must be at least 18 years old and have a high school diploma or GED.
• Be proficient in: Microsoft-Word, Excel, Outlook & data entry and type 30 WPM.
• Knowledge of US and world geography and time zones is preferred.
• Professional phone call experience is preferred.
• Must have outstanding internal and external communication, customer service, and organizational skills.
• Be able to operate in a fast-paced and demanding environment.
• Be flexible - with the ability to work additional hours as business requires.
• Reliable high speed internet.

Shift / Hours

Pay Rate: $23 per hour

Benefits & Perks:

We offer competitive pay, paid vacation and sick time, 401(k) match, multiple health plans, and much more.

MNX is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability or genetic information, or any other characteristic protected by federal, state or local laws.

At MNX, people make the difference. We are a diverse group of unique individuals, each with their own background, beliefs, and experiences, united in the spirit of "One MNX".

[This description is not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the position. It is, instead, a description of the essential elements of the position that are needed for recruitment, placement, orientation, training, competency and performance management, classification, compensation determination and other Human Resource actions.]