You haven't searched anything yet.
JOB TITLE: Call Center Virtual Work From Home, Afternoons, Evenings, Weekends Mandatory $13-$15 hourly
DEPARTMENT: Customer Service
WORKER CATEGORY: FULL TIME ONLY
FLSA STATUS: Non-Exempt
POSITION SUMMARY:
Call Center Agents are usually the first contact our customers have with our company. They are responsible for incoming calls to the reservation center, processing reservations and changes in itinerary, making alternative transportation arrangements in coordination with SOC, and resolving problems. This is a virtual position. Must be available weekends.
JOBS THIS POSITION DIRECTLY SUPERVISES:
This position does not supervise others.
KEY RESPONSIBILITIES
QUALIFICATIONS
Education:
Miscellaneous Requirements:
Work Experience:
Mental Requirements:
Level 2 Ability to execute sound decision making in a fast-paced environment.
Level 1 – Requires some concentration and normal attention. Generally, once the job is learned, the tasks can be performed more or less automatically.
Level 2 – Requires high periods of concentration intermittently and normal attention. Generally, even once the job is learned, tasks will require normal attention to deal with recurring variables.
Level 3 – Requires a high level of concentration and high level of attention intermittently. Generally, the approach to tasks may be consistent, but the number of steps required and/or the number of variables involved creates the possibility of errors unless the incumbent pays close attention.
Physical requirements:
Degree of Hand-Eye Coordination Required:
Computer
Varies
Phone
Varies
Photocopier, fax machine, scanner
Varies
Approximate percentage of time incumbent spends in “on-the-job” travel, including commuting to regular work locations: less than 5%
Full Time
$36k-47k (estimate)
03/21/2024
06/18/2024