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Wealth Enhancement Group
Village, IL | Full Time
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Client Service Associate
$55k-72k (estimate)
Full Time | Business Services 3 Days Ago
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Wealth Enhancement Group is Hiring a Remote Client Service Associate

About Wealth Enhancement Group Wealth Enhancement Group is an independent wealth management firm with an endless passion for enriching the lives of our clients. We continually seek to perfect our craft of personalized financial planning with our team-based Roundtable and UniFi processes that go far beyond the standard approach. We proudly provide unique financial plans and investment management services to over 55,000 households from our over 100 offices - and growing - nationwide. Since 1997, Wealth Enhancement Group has tirelessly raised the standard of wealth management with specialized knowledge and more attentive service that helps every client craft their future. For more information, please visit www.wealthenhancement.com. Our Elk Grove Village, IL office is looking for a Client Service Associate to serve as the liaison between the client and the Financial Advisor (FA). You will work with all aspects of the client experience, including financial paperwork and financial account review preparation. The salary target for this role is $52,000.00 - $64,000.00 depending on experience. We select our initial compensation target using national compensation survey data. When we make an offer, we then factor in things like tenure, performance, and geographic location to come up with the most accurate numbers. We encourage you to apply and provide us with your compensation expectations when you do. We’re big on open conversations, so, let’s have one. Primary Job Functions Support Financial Advisors and their clients by leading and implementing the client service model. Facilitate new account set up at the custodial and broker dealer level; follow up on fund transfers Responds to and resolve client requests; complete necessary financial paperwork to execute client recommendations, change beneficiaries, establish trusts, etc. Ensures accurate completion of prospect / new client paperwork/set up Maintains (CRM) database and client files (Filing, copies, data input) Research and follow up on any issues with the Broker/Dealer, WEG Operations, and vendors Record incoming assets to the appropriate blotting tool Learn Company product suitability guidelines, financial operational processes, and financial sales processes Support client service functions for all teams as requested. Education/Qualifications 4-year degree preferred 1-3 years of customer service /administrative experience is required; preferably in Wealth Management Financial administration experience is a plus Strong interpersonal skills required to develop team and client relationships Professional presence and communication skills Strong attention to detail and process Good problem-solving skills, ability to work with deadlines and prioritize work Proficient with Microsoft Office Salesforce experience a plus IND123 #LI-Onsite #LI-JV1 Comprehensive Benefits Offerings Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. You may participate in the following benefits & development opportunities: Training and professional development Medical and dental coverage 401k – with match and profit sharing Health care spending and savings accounts Dependent care spending account Vision coverage Wellness programs and resources Life insurance – employer paid Short-term and long-term disability – employer paid Paid Time Off 10 paid holidays each year Paid parental leave Tuition reimbursement Should you need reasonable accommodation when completing the application form or during the selection process, contact the Human Resources Department at 763-417-1700 Information provided on this application will be kept confidential and only be shared with those involved in the selection process. Equal Opportunity Employer, including disabled and veterans. This organization participates in E-Verify. Click the following link to view Federal and E-Verify posters: Link OSHA Requirements: This position requires the ability to stand or sit for long periods of time, file documents in high or low cabinets, to use the telephone and to use the computer systems. Wealth Enhancement Group is an independent wealth management firm with an endless passion for enriching the lives of our clients. We continually seek to perfect our craft of personalized financial planning with our team-based Roundtable and UniFi processes that go far beyond the standard approach. We proudly provide unique financial plans and investment management services to over 55,000 households from our over 100 offices - and growing - nationwide. Since 1997, Wealth Enhancement Group has tirelessly raised the standard of wealth management with specialized knowledge and more attentive service that helps every client craft their future. For more information, please visit www.wealthenhancement.com. https://www.wealthenhancement.com/s/careers

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$55k-72k (estimate)

POST DATE

04/24/2024

EXPIRATION DATE

06/23/2024

WEBSITE

wealthenhancement.com

HEADQUARTERS

SAINT PAUL, MN

SIZE

200 - 500

FOUNDED

1997

TYPE

Private

CEO

JENNIFER GAGNER

REVENUE

$10M - $50M

INDUSTRY

Business Services

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About Wealth Enhancement Group

Wealth Enhancement Groupprovides wealth management and retirement planning services for individuals and businesses.

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The job skills required for Client Service Associate include Client Service, Customer Service, Microsoft Office, Problem Solving, Communication Skills, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Service Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Service Associate. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client Service Associate positions, which can be used as a reference in future career path planning. As a Client Service Associate, it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Associate. You can explore the career advancement for a Client Service Associate below and select your interested title to get hiring information.

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If you are interested in becoming a Client Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Service Associate job description and responsibilities

Maintain an updated knowledge of the organization's products, services, and customer service policies.

01/13/2022: Albany, GA

Provided daily financial transaction services for clients while delivering excellent customer care.

03/06/2022: San Bernardino, CA

Understand Clients' business to predict their needs and provide appropriate solutions.

03/05/2022: Oakland, CA

Processes and follows up on client documentation for proper maintenance of accounts.

01/23/2022: Temple, TX

Registered Client Service Associates (CSAs) help to shape the future of service by modernizing the client experience through an elevated standard of care.

12/25/2021: Modesto, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Service Associate jobs

Client Service Associates may also handle client complaints and provide resolutions.

02/27/2022: Providence, RI

Develop an ability to communicate effectively with clients, managers and other associates.

02/06/2022: Peoria, IL

May deliver exceptional customer experience while uncovering product or service needs for referral opportunities.

01/31/2022: Oakland, CA

Gained a clear understanding of client base to ensure the best possible handling of calls, visitors, and support requirements.

03/05/2022: Detroit, MI

Must be positive customer service attitude and dedication to quality, with a demonstrated attention to detail.

12/27/2021: Pierre, SD

Step 3: View the best colleges and universities for Client Service Associate.

Butler University
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