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INSIDE SALES TRAINEE
Who we are:
United Electric Supply Co. Inc. is a nationally recognized, 100% employee-owned company that is a major supplier of electrical products, and advanced services for the construction and industrial markets. They offer a full range of electrical products and services with concentrations in industrial automation, building automation, lighting, wire/cable/conduit, distribution and control, data communications, electro-mechanical and energy solutions. With over 300 employees, United is headquartered in New Castle, Delaware with locations throughout Delaware, Pennsylvania, Maryland, New Jersey, and Virginia.
Summary/Objective
Rotating through our warehouse, counter sales, and inside sales departments on the way to becoming an Inside Sales Representative. Engage in training classes, webinars, and on the job training to understand why customers buy and how to make yourself valuable and profitable. The roadmap is an intentional process built to provide the necessary background and experience for success when you are ready to call on customers. Our Sales Trainees move through various positions, with each step providing another building block, so they can be confident and effective in their Inside Sales career.
Essential Functions
The Inside Sales Trainee Program is designed to provide a comprehensive understanding of United Electric’s products, services, and customers, while also developing the trainee's sales skills, customer service skills and techniques. The program consists of 4 distinct learning cycles, where trainees will receive training in the following areas:
Products, services and industry: Trainees will receive training on the electrical products United Electric sells, their features and benefits, and how they are used by customers. Additionally, trainees will learn about the electrical distribution industry, how distributors interface with manufacturers and vendors, as well as customer types.
Sales training: Trainees will learn how to build and develop relationships with customers, identify their needs, and offer solutions. They will also become familiar with the United Sales Process and the Pro-Program Customer Service philosophy.
Customer service: Trainees will learn our company's customer service policies and procedures, as well as how to handle customer inquiries, process orders and handle complaints.
Technology: Trainees will learn to use Eclipse, United’s ERP system, to manage, track and process customer orders. The program will additionally build competencies in Microsoft 365 programs (Word, Excel, Teams, Outlook, etc.) as well as other internal software and external learning management systems.
Interpersonal Skills: Trainees will focus on the skills needed to build and maintain relationships with customers and internal departments such as communication, teamwork, collaboration, time management, emotional intelligence, and conflict resolution.
On-the-job training: Trainees will spend time shadowing and working with experienced sales and customer service representatives to gain practical experience in the field.
Roadmap Rotations Include:
Location
Flexible in locations to maximize the roadmap. May need to be in locations with a counter and product groups during rotations. Supporting other locations for coverage as needed.
Qualifications:
Once inside, the salesperson:
Commitment to Safety
Compensation and Benefits:
We are an equal employment opportunity employer.
Full Time
Wholesale
$57k-82k (estimate)
04/22/2024
07/12/2024
unitedelectric.com
NEW CASTLE, DE
200 - 500
1965
Private
GEORGE VORWICK
$50M - $200M
Wholesale