1 JELD-WEN Job
JELD-WEN is Hiring a Remote Inside Sales Specialist
- Assist the Manager in leading the department, participate in leadership team meetings and
- Ensure expectations or job functions that support goals are maintained and followed.
- Provide expert technical support to customers and sales force.
- Function as the Knowledge Coordinator for departmental resources & E-catalog expert user
- Serve as product expert (order entry, quoting, calls, order issues, backorders, escalations
- Manage customer expectations, lead-times, and product offering.
- Act as a liaison with outside sales department
- Maintain an expert understanding of JW products, services, and operations to better assist the needs of the customer & company.
- Serve as department liaison between staff and management for escalated and difficult customer situations.
- Ensure the department is operating and adhering to JW policies & procedures by supervising/assisting in work activity of all Customer Support team members.
- Assist with departmental process improvements and advise on areas that do not meet customer expectations.
- Serve as product expert for developing and assisting manager with coordination of training.
- Work overtime as needed to satisfy customer demands.
- Assist and multi-task in a fast-paced call center setting with constantly changing demands.
- Bachelor’s degree from an accredited institution required (years of experience will be considered)
- 3 – 5 years related experience and/or training
- Intermediate to expert level skill in Microsoft Office applications
- Leadership capabilities and/or handling escalated customer service situations.
- Ability to manage escalations and resolve problems in a timely manner.
- Passionate about providing the exceptional customer experience.
- Ability to quickly learn new software, systems, or processes.
- Strong communication skills (verbal and written)
- Supervisory experience a plus
- SAP experience preferred.
- 3 - 4 years Customer Service experience with demonstrated knowledge of JW products or systems preferred.
Job Summary
Full Time
Retail
$56k-82k (estimate)
08/06/2023
06/22/2024
jeld-wen.com
WEDOWEE, AL
15,000 - 50,000
1960
Public
TERRY WILEY
$3B - $5B
Retail
Related Companies
About JELD-WEN
JELD-WEN manufactures and provides windows, doors, exterior trim and panels for the residential and commercial buildings.
The job skills required for Inside Sales Specialist include Inside Sales, Customer Service, Products and Services, Outside Sales, Problem Solving, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be an Inside Sales Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Inside Sales Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Inside Sales Specialist positions, which can be used as a reference in future career path planning. As an Inside Sales Specialist, it can be promoted into senior positions as an E-commerce Sales Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Inside Sales Specialist. You can explore the career advancement for an Inside Sales Specialist below and select your interested title to get hiring information.
If you are interested in becoming an Inside Sales Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Inside Sales Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Inside Sales Specialist job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Inside Sales Specialist jobs
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Step 3: View the best colleges and universities for Inside Sales Specialist.
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