Inside Sales Account Specialist

Inside Sales Account Specialist

Bring your talent and effort to The HC Companies and contribute to serving our customers while having fun, growing your career, and sharing in our success. We want to be the best, so we are looking for the best talent to join our team.

The HC Companies is a proud culmination of many legacy brands and continues to transform the horticultural industry through bold leadership, innovative manufacturing, and a comprehensive portfolio of products ideal for greenhouse, nursery, cannabis, retail, and commercial markets. With production facilities throughout North America, The HC Companies is a leading Manufacturer of horticulture growing containers, our mission, “From Grower to Gardner, Improving Our World”.

Job Purpose

The purpose of the Inside Sales Account Specialist role is to function as the primary point of contact for a designated customer group. The Inside Sales Account Specialist will handle all the needs of the customers from a sales perspective and work in coordination with Sales/Customer Service to maintain the sales cycle: regular communication, quotes, follow-up on orders, and upselling. The Inside Sales Account Specialist duties will include, but may not be limited to:

Key Responsibilities

• Project positive & professional image to customer at all times
• Process customer quotes
• Update CRM
• Forecasting
• Respond to phone calls and e-mails in a timely fashion
• Product knowledge
• Review Reports: pipeline, customer specific reporting
• Relationship management
• Ongoing communication with customer service
• Potential occasional travel to visit customers and/or trade shows

Qualifications

Qualifications and Experience

• Bachelor's degree preferred
• Horticulture industry experience preferred
• Computer skills: Microsoft Office: Outlook, Word, Excel; CMS
• Excellent communication skills
• Excellent organizational skills with the ability to prioritize multiple tasks
• Must be dependable with proven track record

We expect all associates to conduct business in accordance with our values; Safety, Integrity, Commitment to Excellence, Team, Service, and Can Do positive attitude. We utilize the latest technologies to manufacture our planters, pots, and accessories using injection, thermoform, blow-mold, co-ex, and vacuum formed production methods.

The HC Companies takes pride in its diversity. We are committed to ensuring equal employment opportunities for all job applicants and associates. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.