Leasing Manager, Policies and Procedures

520 8th Ave, New York, NY 10018, USA

Req #2416

Thursday, March 28, 2024

ABOUT US: - We believe that everyone deserves a home!

Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.

But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.

Leasing Manager, Policies and Procedures

Reporting to the Assistant Vice President, Leasing and Compliance, theLeasing Manager, Policies and Procedures maintains a repository for leasing-specific policies and procedures and is responsible for tracking compliance; providing in-person, leasing-specific training; and communicating policy and procedure updates to Leasing staff. The Manager standardizes and sustains leasing-specific onboarding of Leasing employees.

This position is hybrid requiring three days on site.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Collaborate with the Directors and the Leasing Controller to create onboarding and training Leasing-specific curriculum

Facilitate in-person, Leasing-specific onboarding for new hires including training to use Housing Connect 2

Partner with the Directors and Leasing Controller to develop and facilitate in-person training sessions for Leasing staff on new policies and procedures as needed

Develop metrics to assess the effectiveness of leasing-specific onboarding and trainings

Act as a department-level system administrator of organizational Learning Management System. Partner with the Senior Director, Organizational Development for guidance and direction with training implementations

Maintain training records and professional licenses in Learning Management System (Relias) and communicate with staff to support compliance with training requirements

Remain up to date with laws, regulations, and industry standards governing affordable and supportive housing programs

Perform other duties as assigned

MINIMUM QUALIFICATIONS:

Bachelors degree or equivalent experience

Minimum two years of experience screening supportive and affordable applicants for eligibility

Experience training others in a professional environment

Proficiency with Housing Connect 2.0

Demonstrated skills in developing and facilitating trainings on policies and protocols

Low Income Housing Tax Credit (LIHTC) certification required

Fair Housing certification required. Obtaining certification within first year of employment required

Experience working with homeless or low-income populations preferred

Detail oriented and organized

Superior writing and analytical skills

Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams; Adobe Acrobat

As part of our continued efforts to maintain a safe workplace for employees and clients, and in compliance with the City of New York COVID-19 Safety Requirement Mandate, Breaking Ground strongly recommends all employees, interns, volunteers, and subcontractors to receive an FDA authorized and/or approved COVID-19 vaccination and provide a one-time verification of immunization as a condition of employment.

EOE/M/F/Vet/Disabled

Other details

Pay Type Hourly

Min Hiring Rate $29.67

Max Hiring Rate $32.97

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520 8th Ave, New York, NY 10018, USA