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Direct Banker I - More than your bank. Your banker.
Hours:
Monday - Friday, 40 hours
8 am - 6 pm
General Summary:
Associate will handle predominantly incoming calls of a routine nature with the intent of providing client satisfaction and retention; however, some calls may require deviation from standard screens, scripts and procedures. Servicing clients is the primary function of this position with a strong focus on strengthening relationships by offering new or additional products and services. This position requires extensive knowledge of the company structure and its products and services to maximize the profit potential of each client via the telephone. Associate must be able to handle multiple tasks and have strong organizational skills. Additionally, associate will be required to meet and track monthly sales and service goals.
All associates at Capital City Bank have access to confidential client information, and must practice discretion at all times.
Principal Duties and Responsibilities:
All associates must understand and adhere to the non-negotiable Banker Standards and commit to practicing SGNNT at all times. Associates will consistently follow policies and procedures as established by Capital City Bank, with department managers setting the standard.
Associated Duties:
Provides additional support to manager and department colleagues.
Knowledge, Skills and Abilities (KSAs) Required:
The following KSAs are usually acquired through work experience and/or specialized course(s):
Education:
Working Conditions:
In the rare instance of a major or extensive natural disaster, epidemic or pandemic occurrence, or other disruption within our footprint, it may be necessary for associates to relocate or telecommute before, during or after, to ensure business continuity.
Capital City Bank associates are our greatest asset. We offer the following benefits:
EOE/Protected Veterans/Disabled/Drug Free
The above declarations are not intended to be an “all-inclusive” list of the duties and responsibilities of the job that is described nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.
THIS JOB DESCRIPTION DOES NOT CONSTITUTE AN EMPLOYMENT AGREEMENT. This job description does not restrict Capital City Bank from the ability to assign, reassign or eliminate duties and responsibilities of this job at any time. This job description describes the current assignment of essential functions. These functions may change at any time as the needs of the Bank or department change or for other reasons deemed appropriate.
Full Time
Banking
$148k-183k (estimate)
05/01/2024
07/11/2024
ccbg.com
TALLAHASSEE, FL
500 - 1,000
1895
Public
MICHAEL HUTCHISON
$200M - $500M
Banking
Capital City Bankprovides commercial and retail banking products and services.