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Are you ready for an exciting career in the financial services industry? If so, Andrews Federal is the place for you! Andrews Federal is a transformative, international financial institution, proud to serve our military and communities. Our top priority remains to help our members achieve financial wellness.
With a positive workplace culture embedded in every aspect of our DNA, our organization has been certified as a Great Place to Work for 4 years. Andrews Federal offers a highly competitive compensation and benefits package to maintain a happy and healthy workforce.
As our organization continues to thrive, we seek a highly motivated workforce that is not afraid to provide innovative solutions within the financial services industry. Our leaders encourage collaboration and new ideas as we continue to serve our global membership.
Some of the perks of working at Andrews Federal include:
PURPOSE OF POSITION
The Debt Mortgage Counselor II works to contact members who have delinquent real estate and consumer accounts for the purposes of collecting these delinquencies and negotiating payment terms in compliance with departmental standards, policies and procedures in efforts to mitigate Andrews Federal Credit Union losses, provides assistance and guidance to less experienced counselors, to include review of work, guidance of collection techniques and advice on options to pursue collection, and serves as a mentor to less experienced staff.
ESSENTIAL DUTIES
The position’s essential duties include the following:
EDUCATION
LENGTH OF REQUIRED EXPERIENCE
REQUIRED EXPERIENCE
PHYSICAL REQUIREMENTS
Requires the ability to sit for extended periods of time, reviewing and analyzing data. Must be able to use general office equipment to include a computer terminal, 10 key calculator, fax machine, telephone and automated dialing collection system. Ability to lift and/ or move up to 25 pounds.
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.
Full Time
Banking
$43k-54k (estimate)
05/10/2024
09/05/2024
andrewsfcu.org
WALDORF, MD
200 - 500
1948
$50M - $200M
Banking
Andrews Federal Credit Union was founded in 1948 to serve military and civilian personnel along their financial journeys. With over $2 Billion in assets, Andrews Federal has grown to serve more than 134,000 members in the District of Columbia, Joint Base Andrews (MD), Springfield, Virginia (VA), Joint Base McGuire-Dix-Lakehurst (NJ), and military installations in central Germany, Belgium, and the Netherlands. In addition, the Credit Union serves as a financial partner with many select employee groups in Maryland, the District of Columbia, Virginia, and New Jersey.