Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat.

It takes the imagination and passion of all of us from design and engineering to the manufacturing and marketing of our billions of MedTech products per year to look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self.

Become a maker of possible with us.

Insurance Verification Coordinator II - Medical Supply (Remote)

In this role you will be responsible for :

Verification and documentation of new patient insurance coverage and coordinating costs for supplies in order to communicate to the patient and billing the patient order cost.

Re verification of existing patient insurance coverage to ensure that repeat order cost and eligibility is communicated to the patient and the billing department.

Contact insurance carriers to request any prior authorizations as needed for patients that must seek prior approval before obtaining medical supplies.

Verification of insurance coverage through HIPAA and regulatory complaint out bound phone calls or via the provider’s online portal.

Communication internally with Sales operations or Medical Billing operations of insurance eligibility for each new and existing patient in order to complete the sale or obtain further medical documentation.

Communication externally with patients to explain information received relative to their insurance benefit and how it relates to their medical supply purchase

Develops and maintains knowledge in medical terminology, billing and insurance guidelines

Track daily production and submit daily log to direct supervisor

To be successful in this role, you require :

Production / Quality Metrics : Demonstrate ability to produce one (1) completed insurance verification every 9 11 minutes on average, with an error rate of 3.

5% or less each calendar quarter. Production and quality standards are at the sole discretion of management.

1 years medical industry or call center / customer service experience

Ability to read, analyze, and interpret medical supply publications, technical procedures, and / or training tools.

Education and experience required :

High School Diploma or general education degree (GED); one to two years related experience and / or training; or equivalent combination of education and experience.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19.

In some locations, testing for COVID-19 may be available and / or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work.

It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do.

We welcome people with the imagination and drive to help us reinvent the future of health.