You haven't searched anything yet.
JOB TITLE: Call Center Virtual Work From Home, Weekends Mandatory
DEPARTMENT: Customer Service
FLSA STATUS: Non-Exempt
WORKER CATEGORY: Full Time
SHIFT: 3:30PM - 12AM Hawaiian Time Zone
POSITION SUMMARY:
Call Center Agents are usually the first contact our customers have with our company. They are responsible for incoming calls to the reservation center, processing reservations and changes in itinerary, making alternative transportation arrangements in coordination with SOC, and resolving problems. This is a virtual position. Must be available weekends.
Did we mention that the incumbent will be eligible for flight benefits, wiki cargo benefits, and medical/dental/vision insurance?
JOBS THIS POSITION DIRECTLY SUPERVISES:
This position does not supervise others.
KEY RESPONSIBILITIES
QUALIFICATIONS
Education:
Miscellaneous Requirements:
Work Experience:
Mental Requirements:
Level 2 – Ability to execute sound decision-making in a fast-paced environment.
Level 1 – Requires some concentration and normal attention. Generally, once the job is learned, the tasks can be performed more or less automatically.
Level 2 – Requires high periods of concentration intermittently and normal attention. Generally, even once the job is learned, tasks will require normal attention to deal with recurring variables.
Level 3 – Requires a high level of concentration and a high level of attention intermittently. Generally, the approach to tasks may be consistent, but the number of steps required and/or the number of variables involved creates the possibility of errors unless the incumbent pays close attention.
Physical requirements:
Degree of Hand-Eye Coordination Required:
Computer
Varies
Phone
Varies
Photocopier, fax machine, scanner
Varies
Approximate percentage of time incumbent spends in “on-the-job” travel, including commuting to regular work locations: less than 5%
Full Time
$35k-46k (estimate)
04/27/2023
06/13/2024
iflysouthern.com
SUGAR GROVE, IL
50 - 100
2013
BRUCE JACOBS
$10M - $50M
Southern Airways is Your Hometown Airline to the World! Southern Airways Express began service in 2013 by offering flights from Memphis, Tenn. to Destin, Fla. using a total of four pilots and three aircraft. In 2015, Southern acquired Executive Express Aviation, an Illinois-based charter company that was previously contracted to operate the Southern flight schedule. In February 2016, Southern acquired Sun Air Express, an airline operating Essential Air Service (EAS) routes in the mid-Atlantic. Three years later, in February of 2019, Southern acquired Mokulele. Following the integration of the ...
two airlines, expected to be complete by mid-summer, the new Southern Airways will operate 1,380 weekly flights, more than any other carrier in the 50 states. Founded in 2013, Pompano Beach, Florida-based Southern Airways Express has quickly grown to become one of the largest commuter airlines in the United States. Operating a fleet of Cessna Caravans and Grand Caravans, Southern, along with its new subsidiary, Mokulele Airlines, serves 30 cities with more than 220 peak-day departures from hubs at Baltimore, Dallas/Ft.Worth, Honolulu, Kahului, Kona, Memphis, Palm Beach and Pittsburgh. Visit our website for more information. If you're interested in joining our flight team, email HR@iFlySouthern.com
More
Show Less