American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University Department: Controller Time Type: Full time Work Modality: Hybrid 02 (On Campus 2 days/Week) Union: Excluded Job Description: Summary: This position serves as the primary technical analyst supporting the Payroll Office. This role requires a deep understanding of Workday's technical architecture, integration capabilities, and best practices. Essential Functions: Configuration and Testing: Configure and maintain Workday modules based on business requirements, including but not limited to Payroll and Time Tracking. Understand relationships and dependencies on Core HCM, Compensation, Benefits, and Talent. Develop and maintain Workday integrations using Workday Studio, EIBs, and other integration tools to ensure seamless data flow between Workday and other systems. Develop and implement test plans for existing and proposed features and functionality. Perform regular system audits to ensure data accuracy, integrity, and compliance with company policies and standards. Technical Documentation and End-User Support: Create and maintain technical documentation, including system design, integration specifications, and configuration changes. Provide end-user support and training on Workday functionality and features. System Improvement and Innovation: Stay current with Workday releases, updates, and new features, evaluating their potential impact on the organization's processes. Participate in the design and implementation of system improvements and new functionalities to support evolving business needs. Internal and External Collaboration: Collaborate with HR, IT, and cross-functional teams to gather and document business requirements related to Workday functionality and integrations. Collaborate with vendors and consultants to implement system fixes, upgrades, and enhancement. Competencies: Championing Customer Needs. Evaluating and Implementing Ideas. Developing Plans. Making Accurate Judgments and Decisions. Building and Supporting Teams. Position Type/Expected Hours of Work: Full time. Required Education and Experience: Bachelor's degree in information technology, computer science, or related field. 2-4 years of relevant experience. Proven experience >2 years as a Workday Technical Analyst or similar role, with hands-on configuration and integration experience. Strong understanding of Workday technical architecture, object-oriented concepts, and integration technologies (Workday Studio, EIBs, Web Services, etc.). Experience with Workday security, reporting, and custom report development. Familiarity with HR processes and best practices, and the ability to translate business requirements into technical solutions. Excellent problem-solving skills and the ability to troubleshoot and diagnose technical issues. Strong communication skills, both written and verbal, with the ability to convey technical concepts to non-technical stakeholders. Ability to work collaboratively in a team environment and effectively manage multiple priorities. Superior capability with Microsoft Office programs required. Preferred Education and Experience: Master's degree or equivalent in information technology, computer science, or related field. 3-5 years of relevant experience. Workday certifications (e.g., Workday Payroll for the US, Integrations, Reporting) are a plus. Experience with other HRIS systems (Ellucian Colleague, Banner) and programming languages (such as SQL, Java, Python, or JavaScript) is a plus. Advanced Excel skills including data validation, formulas, macros, and pivot tables preferred. Benefits AU offers a competitive benefits package including a 200% matching retirement plan, tuition benefits for full-time staff and their families, several leadership development certificates, and has been recognized by the American Heart Association as a fit-friendly worksite. Click here to learn about American University's unique benefit options. Other Details Hiring offers for this position are contingent on successful completion of a background check. Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university. Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. American University is an E-Verify employer. Current American University Employees American University current employees must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings. Contact Us For more information or assistance with the American University careers site, email theworkline@american.edu. American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities. American University is a student centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world.