Operations Support Specialist

This is a hybrid role requiring 3 days a week in our Granville, Ohio office.

RevLocal is not just a great place to work, we are a career builder. Our professional staff enjoys the challenge of thinking big, working hard, and strategizing to meet a variety of client needs. Our fast paced and driven environment is balanced with a team that is supportive, energetic, and friendly. RevLocal has a working environment that cultivates teamwork, innovation, and a spirit of intensity that drives value to our clients. “The best part of our job is hearing our client’s success stories and seeing results.”

Purpose of the Operations Support Specialist

Support the creation and ongoing success of Local SEO marketing campaigns to maximize the online presence of businesses.

Essential Duties

• Perform setup tasks to initiate Local SEO focused marketing campaigns
• Work directly with clients to gain access to and manage online listings
• Support Marketing Strategists with ongoing client issues
• Optimize and manage business listings across the internet
• Support ongoing work for Local SEO campaign management
• Assist Marketing Strategists and Operations Teams with special projects

Essential Skills, Knowledge, and Behaviors

• Ability to communicate effectively and build interdepartmental relationships
• Ability to communicate and troubleshoot issues over the phone and computer
• Strong written and verbal communication skills
• High level of organization and attention to detail

Ability to analyze data and be a creative problem solver

• Ability to work and adapt in a fast paced, innovative environment
• Eagerness to learn and grow professionally
• Regular and consistent attendance

Education & Experience

Associates Degree in a related field such as marketing, business, or communications; or 2 years of related experience

Preferred, But Not Required

• Experience with digital marketing
• Experience with online presence management
• Experience with local search optimization
• Experience with online reputation management

#LI-Hybrid