BMD Inc. is currently hiring for a Collections Specialist. The Collections Specialist is responsible for initiating collection action by contacting individuals or businesses responsible for the debt; negotiates customer payment plans; maintains, handles, and follows up with collection documentation.

Responsibilities and Duties:

• Perform collection calls on past due accounts, negotiate and help bring solutions for past due balances.
• Continuously follow-up with accounts on past due balances, maintains detailed collection notes.
• Communicate with customers to research and resolve billing and reconciliation issues.
• Analyze accounts aging report to determine priority.
• Serves as back up for cash posting, scanning, and all the functions of the Credit and Collections department.
• Performs other duties as requested by the Credit and Collections Department Manager

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications

• Excellent verbal and written communication skills
• Skilled in negotiation; problem solving
• Strong interpersonal and positive relationship management skills
• Team Payer

Education

Preferred

1-2 years of direct experience in credit and collections

High School Diploma

Technical/other training or better in Accounting.