Dealership: L0751 Subaru of Troy Subaru of Troy Looking for a place with growth opportunity! State-of-the-art facility with a stellar team! Subaru of Troy is looking for a Rental Agent. This person is responsible for providing excellent customer service and ensuring smooth car rental transactions. They will welcome customers, answer their queries, and provide them with the information they need to make informed decisions. Responsibilities: Service Advisor experience a plus Quotes cost of rental car, based on rates, estimated mileage, and the requested insurance coverage. Prepare all rental contracts and return documents accurately and completely. Explains all policies and procedures Offer assistance with directions, maps, local area information, appropriate service information, etc. Review all charges at the time of vehicle return. Check vehicle upon return to assess any damage charges. Other customer service-related duties as required, to ensure the best quality customer experience. Skills and Qualifications: Strong organizational and problem-solving skills Ability to work in a fast-paced environment Excellent communication & customer service skills Computer literacy and familiarity with rental software a plus Knowledge of car rental industry and applicable law/regulations a plus The estimated annual earning range for this position is ($66,000.00 to $114,000.00), which includes commissions on (Commissions –Ex: “Individual Sales and/or Individual Gross Profit”, “Department Net”) and/or bonus opportunities such as (Bonuses –Ex: “Parts Gross Achievement, Manufacturer Approvability”). Actual pay offered may vary depending on skills, experience, job-related knowledge, and location. This position is also eligible for a short-term and/or long-term incentives as part of total compensation, as well as a variety of other benefits, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO). Information about LITHIA’s comprehensive benefits can be reviewed on our careers site at https://www.lithiacareers.com/ We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!