3 Patient Service Representative Jobs
Midi Health is Hiring a Remote Patient Service Representative
What is Midi Health?
Midi Health is expert healthcare delivered with compassion to women age 40 , specializing in holistically treating menopause and perimenopause. We embrace lifestyle interventions, prescriptions and hormone replacement therapy (HRT) as well as naturopathic solutions. We use telehealth and team-based care to bring women the care they deserve. Committed to access for as many women as possible, we take most insurances (and also offer reasonable cash pay pricing for those that are without insurance).
Where is Midi based?
We are an entirely virtual company, so employees can live anywhere in the United States.
Position Summary
The Patient Care Representative acts as a liaison between patients, the practice and the healthcare system.The Patient Care Representative ensures that patients receive the care they need, provides support for new patient registration, assists them in navigating the healthcare system, and bridges other communications gaps. The Patient Care Representative also helps resolve billing issues, addresses patient complaints.
Responsibilities
The Patient Care Representative is responsible for being the face of Midi to the patient, and is often the first experience patients have with Midi.
- Serves as the first point of contact for patients
- Assists patients with: verifying information, scheduling appointments, and updating Electronic Health Record (EHR)
- Facilitates intake procedures such as completion of healthcare and insurance forms and collecting payments for services
- Gains confidence from the patient through competent job performance and effective communication
- Adheres to all organizational, local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering the optimal patient experience
- Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with conflicting priorities
- Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options
- Ensure the privacy of each patient’s Protected Health Information (PHI)
- Build collaborative relationships with peers and other staff members to achieve departmental and corporate objectives
Qualifications:
- 5 years providing a high touch patient experience
- 2 years Zendesk experience
- 2 years Athena experience
- 2 years Google Workplace experience (required)
- Strong and professional verbal and written communication skills
- Must have strong, reliable internet and quiet, distraction-free workplace
- Compensation = $18-20/hr
- Opportunity to join a growing start-up at the ground level
- Health, dental and paid time off
- 100% remote environment
Job Summary
Full Time
$41k-55k (estimate)
04/05/2024
06/04/2024
The job skills required for Patient Service Representative include Billing, Patient Care, Patient Registration, Appointment Scheduling, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Service Representative positions, which can be used as a reference in future career path planning. As a Patient Service Representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Representative. You can explore the career advancement for a Patient Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Service Representative job description and responsibilities
Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.
01/31/2022: Chico, CA
May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.
01/20/2022: Akron, OH
Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
02/08/2022: Florence, SC
Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.
02/17/2022: Terre Haute, IN
A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
02/17/2022: Saginaw, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Service Representative jobs
Open the Patient Service Representative Cover Letter Template.
01/18/2022: Amarillo, TX
Patient confidentiality must remain a primary concern.
01/31/2022: Sioux City, IA
Know how to feel, express and receive gratitude.
02/15/2022: Akron, OH
Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
01/02/2022: Norfolk, VA
Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.
01/09/2022: Lafayette, LA
Step 3: View the best colleges and universities for Patient Service Representative.
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