About the Role

We are a startup with a big vision and your role will be essential to our success. Charlie Health is looking for a dynamic individual to support our admissions team with data migration and reconciliation. This candidate will play a critical role in maintaining the efficiency of our admissions team to deliver the best possible care to our clients. 

Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to increase access to mental health care that will impact millions of lives in a profound way.

Responsibilities

• Reviews patient data in Salesforce for completion and transfers to various client/clinical systems such as electronic medical records and Charlie Health’s product.
• Ensures the transfer of information is completed accurately and in a timely manner. 
• Ensures patient charts are complete in all systems and reconciles for missing information. 
• Maintains patient data for accuracy on ongoing basis and provides data to outside departments as needed. 
• Completes chart audits to ensure data accuracy as needed. 
• Support our admissions team with administrative work post-assessment completion including client follow-up communication
• Send confirmation text messages to clients and guardians for upcoming appointments. 
• Understands and adheres to Charlie Health’s compliance standards as they appear in the Compliance Policy, Code of Conduct and Conflict of Interest Policy. 
• Performs other related duties as assigned. 

Requirements

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Education and/or Experience Qualifications:
  • Minimum of Associate's degree required
  • Able to efficiently and effectively handle multiple and shifting priorities
  • Strong working knowledge of MS Office products including Excel, Outlook, Word and PowerPoint.
  • Experience with Salesforce, Googlesheets and Alleva preferred.
• 1099 role

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

Additional Information

Note: We are not currently considering applicants in CA, CO, NY, and WA for this position. #LI-REMOTE