LiftOff Creamery Traveling General Manager

LiftOff Creamery is an aviation themed ice cream store. We are currently seeking a high-energy ice cream Traveling General Manager with excellent communication skills who will be responsible for managing and providing quality service to our customers, managing employees, and assisting in administrative operations. The ability to manage store procedures skillfully and creatively and to create delightful service for our customers. Retail management and customer relations experience desired.

Position Details

- Traveling to current locations to oversee that store standards that are expected are being maintained.

- Engaging with Shift Leads on store logistics.

- Overseeing training and development of Shift Leads and/or Crew Members.

- Welcome customers, read and listen to people to determine order preferences, make recommendations, and take front counter orders.

- Ability to work well in a team, and to pivot when given instruction.

- Ensure brand standards and customer experiences are consistent and in line with company expectations at the store, markets, pop-ups, demonstrations, and other events.

- Inform customers about new ice cream and desserts.

- Responsible for content of register and credit card receipts

- Merchandise is properly ordered, stocked, and displayed (you can take direction)

- Manage inventory, receiving, stocking, and assisting inventory counts.

- Store Maintenance: file reports for safety issues and general store appearance to Owner

- Understands and complies with the Owner’s vision and operation requirements.

- Opening and/or closing responsibilities

- Banking

- Action-oriented behavior toward problem solving of the store and LiftOff Creamery standards.

- Maintain a clean work and dining area by removing trash, cleaning tables, and washing glasses, utensils, and equipment.

- Strong desire and willingness to do whatever it takes to get the job done well.

- Clear communication skills and an orientation toward customer satisfaction.

- Abide by and conduct themselves in a manner consistent with LiftOff Creamery Core Values & Employee Handbook.

Minimum Requirements

- Must have reliable transportation.

- Must be eligible to work in the USA.

- Must be able to successfully pass a background check.

- An ability to work in a fast-paced restaurant environment.

- Availability to work days, nights, weekends, and holidays.

- Positive, engaging personality and professional appearance.

- Basic math, tablet use, and computer skills.

- Exceptional interpersonal and communication skills.

- Strong task and time management abilities.

- Eye for detail and understanding of customer and restaurant service.

Physical Demands

- Stand, walk, bend, etc. for 8-10 hours shifts.

- Use of arms, and hands frequently.

- Read, written and verbal communications.

- Ability to lift 50 lbs.

Work Environment

- Indoor environment.

- Service equipment and utensils.

- Restaurant environment, with tables, chairs, etc.

- A fast-paced restaurant environment.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. AAP/EEO Statement LiftOff Creamery provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, LiftOff Creamery complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training. LiftOff expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of LiftOff employees to perform their job duties may result in discipline up to and including discharge.

Job Types: Part-time Pay: $16.00 – 19.00 per hour

Supplemental Pay: Mileage

- Location:

o Downtown Indianapolis, Irvington, and Greenwood.

This Company Describes Its Culture as:

- Team-oriented -- cooperative and collaborative

License:

- Servsafe (within 90 days of hire)

This Job Is:

- Must be at least 18 years old or older, provided it is legally allowed for the job and location

- Open to applicants who do not have a high school diploma/GED

- A good job for someone just entering the workforce or returning to the workforce with limited experience and education

- A job for which all ages, including older job seekers, are encouraged to apply

- Open to applicants who do not have a college diploma

Company's website: www.liftoffcreamery.com

Work Remotely:

• No **(events are exceptional)

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Employee discount
• Paid training

Experience level:

• 1 year
• 2 years

Restaurant type:

• Quick service & fast food restaurant

Shift:

• Day shift
• Evening shift

Weekly day range:

• Every weekend

Ability to Relocate:

• Indianapolis, IN: Relocate before starting work (Required)

Work Location: In person