3 Public Safety Systems Incorporated Jobs near me
Public Safety Systems Incorporated is Hiring a Customer Service Technician Near Fayetteville, NC
**GENERAL DESCRIPTION OF POSITION**
The Customer Service Technician position works at customer sites to install and maintain food safety intervention systems as well as identify new opportunities within existing customers. Through theoretical principles, experience and hands-on performance, this position solves problems and applies performance modifications to our existing food safety intervention solutions to provide superior products and service that is even better than our products. ***This is a customer-facing position requiring that the employee be fully vaccinated. *THIS IS A SAFETY-SENSITIVE JOB FOR PURPOSES OF THE ARKANSAS MEDICAL MARIJUANA AMENDMENT****
**ESSENTIAL DUTIES AND RESPONSIBILITIES**
1. Responsible for working with the assigned Business Unit to install and maintain food safety intervention systems and apply upgrades and enhancements to existing systems.
2. Provide regularly scheduled maintenance and training of plant personnel in the proper operations and maintenance of system.
3. Manage customer service activities for multiple plants within an assigned region. This will require being the primary point of contact for plant personnel.
4. Interfaces with customers to achieve outstanding customer loyalty through superior customer service.
5. Perform any other related duties as required or assigned.
**QUALIFICATIONS**
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
**EDUCATION AND EXPERIENCE**
High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc, plus 3 years related experience and/or training, or equivalent combination of education and experience.
**COMMUNICATION SKILLS**
Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization
We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at reasonableaccommodation@safefoods.net and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
For more information, view the and .
Company : PSSI
Position : Customer Service Technician
Status : Full Time
Shift :
Req # : 6889149
Date Posted : February 02, 2022
Location : Eastern United States, Fayetteville, US, NC, 28301
Job Category : Corporate Management
**Select Desired Location(s)**
Job Summary
Full Time
$39k-51k (estimate)
05/02/2024
05/15/2024
The following is the career advancement route for Customer Service Technician positions, which can be used as a reference in future career path planning. As a Customer Service Technician, it can be promoted into senior positions as a Technical Customer Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Technician. You can explore the career advancement for a Customer Service Technician below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Technician for your reference.
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Quotes from people on Customer Service Technician job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Technician jobs
Have a clear escalation pathway.
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Creating the bond and the trust.
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Have ample self-service options available.
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Define customer service responsibilities.
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Establish continuous communication with other departments.
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Step 3: View the best colleges and universities for Customer Service Technician.
