Restaurant Breakfast and Lunch Server

• Job Tracking ID : 512688-764886
• Job Location : Jackson, MS
• Job Level : Entry Level (less than 2 years)
• Level of Education : Any
• Job Type : Part-Time / Regular
• Date Updated : March 25, 2021
• Years of Experience : Not Applicable
• Starting Date : ASAP
• Hotel : Hilton Jackson

Job Description :

The Hilton Jackson located in Jackson, Mississippi is seeking a disciplined, responsible and customer service driven Breakfast / Lunch Server to join their team! The Hilton Jackson is conveniently located in the business district with a variety of shops and restaurants within a quick half-mile walk.

In addition to being surrounded by entertainment, the 276-room Hilton Jackson itself boasts close to 20,000 sq. ft. of event space and three restaurants / bars on-site, including the delicious and popular Dragos Seafood which offers New Orleans inspired cuisine.

ESSENTIAL FUNCTIONS

Check station before, during and after shift for proper set-up and cleanliness; Roll flatware,

check cleanliness of glassware, and plates. Complete opening, running, and closing side work

required per shift. Maintain cleanliness of restaurant and assist in general and deep cleaning

work assignments.

Greet the guests in a friendly and courteous manner and explain any specials and / or restaurant

promotions for guest awareness.

Record the details of the order from the guests, repeating the order to the guest to check for

accuracy. Input the order into the Point of Sale computer to inform the kitchen of the particulars

in the order being placed

Receives cash from guests, makes any change needed, verifies validity of charges, records

charges, and insures vouchers are properly executed, in order to balance all monies. Must

accurately complete paperwork at the end of the night.

Assist food runners retrieve food orders from kitchen, confirm its accuracy, lift and deliver to

guest along with appropriate condiments. Assist in running oysters from oyster bar, confirm

accuracy, lift, and deliver to guest along with appropriate condiments. Abide by all State,

Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors

and intoxicated guests.

Replenish beverages as necessary and check with guests for overall satisfaction; Pre-buss all

tables in assigned section.

Market and serve upon request any dessert items or specialty coffees.

Ascertain guest satisfaction and present the check. Process check per hotel procedures.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of

by the supervisor based upon the particular requirements of the company.

Perform any general cleaning tasks using standard cleaning products as assigned by supervisor to adhere

to health standards.

Assist the bus persons in clearing and resetting the tables.

Perform all assigned side work to include replenishing condiments and restocking side stands

Perform other duties as requested, such as answering telephone, handle special guest request, and greet

and seat guest according to guidelines.

Attend required meetings / training sessions.

Experience and Skills :

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate

that he or she can perform the essential functions of the job, with or without reasonable accommodation.

Must have basic knowledge of food and beverage preparation, service standards, guest relations, and

etiquette.

Knowledge of the appropriate table settings, flatware, and menu items.

Ability to read, write and speak the English language sufficient to understand menus, special promotions,

record orders, and communicate with guest to explain and record orders.

Ability to remember, recite and promote the variety of menu items.

Ability to transport large trays weighing up to 40 lbs. through a crowded room on a continuous basis

throughout shift.

Ability to operate beverage and toast equipment.

Ability to operate a keyboard and learn Point of Sale procedures to pre-check order and close out the

check.

Ability to effectively deal with internal and external customers and staff, some of whom will require high

levels of patience, tact, empathy, and diplomacy to diffuse anger, collect accurate information, and resolve

conflicts.

Ability to remain calm and alert during critical situations and to adjust quickly to changing conditions in the

restaurant.

Benefits

We offer part-time benefits that include vision & dentals plans as well as hotel discounts!

Spire Hospitality is an equal opportunity / AA / Disability / Veteran employer.

The EEO is the Law poster and its supplement are available using the following links : EEOC is the Law Poster () and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement ()

Last updated : 2024-05-14