Overview:

We are seeking a skilled and organized Medical Front Desk Receptionist to join our team. He/She plays a crucial role in providing excellent customer service and administrative support in a medical office setting. Your primary responsibilities will include scheduling appointments, managing patient records, and ensuring smooth operations at the front desk.

Duties:

- Greet patients and visitors in a professional and friendly manner

- Register patients by verifying personal and insurance information

- Schedule appointments and manage the appointment calendar

- Answer phone calls, respond to inquiries, and direct calls to appropriate staff members

- Maintain patient records and update medical information as necessary

- Assist with billing and insurance claims processing

- Handle patient check-in and check-out procedures

- Ensure compliance with HIPAA regulations for patient privacy and confidentiality

- Coordinate referrals to other healthcare providers as needed

Experience:

- Previous experience as a Medical Receptionist or similar role is preferred

- Familiarity with medical administrative support systems such as Eaglesoft, Epic, or Dentrix is a plus

- Excellent communication skills, both verbal and written

- Strong organizational skills with the ability to multitask and prioritize tasks effectively

- Knowledge of phone systems and ability to handle high call volumes

- Bilingual (Spanish/English) is a plus

Job Types: Full-time, Part-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• Flexible schedule
• Free parking
• Health insurance

Healthcare setting:

• Outpatient

Medical specialties:

• Medical-Surgical

Schedule:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Hackensack, NJ 07601: Relocate before starting work (Required)

Work Location: In person