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Patient Service Representative
Urology America, MSO Round Rock, TX
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$40k-53k (estimate)
Full Time 1 Week Ago
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Urology America, MSO is Hiring a Patient Service Representative Near Round Rock, TX

At Urology Austin , our mission is committed to improving the lives of patients and their families through compassionate, quality, and ethical care.
In choosing a career with Urology Austin , you are choosing to improve the lives of patients and their families through a collaborative team-driven approach in an innovative, quality-driven, community-based setting. Better Medicine. Better Care.
Job Summary:
The Patient Service Representative will greet all Urology Austin patients as they arrive, ensuring proper exchange of information between the patient and our practice. Further, since this position is often the first contact many patients have with Urology Austin, the purpose of this position is to act as a liaison between the patient, the Practice staff and the physicians.
Responsibilities and Duties:
  • Greet patients with a smile and a positive attitude.
  • Check-in all patients by obtaining accurate and up-to-date demographic and insurance information at each patient visit.
  • Work with the billing office as needed to ensure proper entry of patient insurance information.
  • Assist with telephone coverage, as needed.
  • Assist with insurance verification of new patients and established patients with new insurance.
  • Collect co-payments from all patients, as required.
  • Identify patient balance prior to the patient's visit and collect patient balances, as required.
  • Maintain an accurate cash box, including end-of-day balancing.
  • Assist patient with completion of various medical documents, as needed.
  • Assist with chart pulls for future visits and ensure all requested test results have been received as well as other medical records, as requested.
  • Keep the waiting area clean and neat at all times, straightening chairs, keeping magazines neat and current, etc.
  • Keep front desk check-in/check-out desk clean and neat at all times.
Qualifications and Skills
  • Minimum 2 years medical office experience, preferably in a surgical practice.
  • Customer service experience in a healthcare environment preferred.
  • Basic knowledge of insurance plans, including Medicare & Medicaid.
  • Proficiency in computer software use, including Word, Excel and Outlook.
Urology Austin offers a competitive benefits package to eligible employees. Below are some of the benefits you may receive as an employee at Urology Austin.
  • Medical, Dental, and Vision Insurance
  • Short & Long Term Disability
  • 401(k) with Employer Contributions and Profit Sharing
  • Paid Time Off (PTO)
  • Group Term Life Insurance
  • Health Care & Dependent Care Flexible Spending Accounts
  • Health Savings Account
  • Employee Assistance Program (EAP)
  • Competitive Wages
  • Paid Holidays, No Weekends

Job Summary

JOB TYPE

Full Time

SALARY

$40k-53k (estimate)

POST DATE

05/03/2024

EXPIRATION DATE

05/20/2024

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The following is the career advancement route for Patient Service Representative positions, which can be used as a reference in future career path planning. As a Patient Service Representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Representative. You can explore the career advancement for a Patient Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Service Representative job description and responsibilities

Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.

01/31/2022: Chico, CA

May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.

01/20/2022: Akron, OH

Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.

02/08/2022: Florence, SC

Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.

02/17/2022: Terre Haute, IN

A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.

02/17/2022: Saginaw, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Service Representative jobs

Open the Patient Service Representative Cover Letter Template.

01/18/2022: Amarillo, TX

Patient confidentiality must remain a primary concern.

01/31/2022: Sioux City, IA

Know how to feel, express and receive gratitude.

02/15/2022: Akron, OH

Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.

01/02/2022: Norfolk, VA

Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.

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Step 3: View the best colleges and universities for Patient Service Representative.

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