Responsibilities:
- Greet and welcome guests as they arrive at the restaurant
- Escort guests to their assigned tables and provide menus
- Assist with seating arrangements to ensure efficient use of dining space
- Answer phone calls and take reservations or provide information about the restaurant
- Maintain a clean and organized host/host station
- Collaborate with servers and kitchen staff to ensure smooth flow of service
- Handle guest inquiries, complaints, and requests with professionalism and courtesy
- Manage waitlists during peak times and estimate wait times accurately

Experience:
- Previous experience in a customer service or hospitality role is preferred
- Strong communication skills to effectively interact with guests and team members
- Knowledge of food service industry practices and procedures
- Familiarity with Aloha POS system or similar point-of-sale software is a plus
- Ability to handle high-pressure situations in a fast-paced environment
- Excellent phone etiquette and ability to handle multiple phone lines

As a host/host, you will play a crucial role in providing exceptional guest services and ensuring positive guest relations. Your friendly demeanor, attention to detail, and ability to work well under pressure will contribute to the overall success of our restaurant. Join our team and be part of creating memorable dining experiences for our guests.

Job Types: Full-time, Part-time

Pay: $12.00 - $15.00 per hour

Expected hours: 20 – 30 per week

Benefits:

• Employee discount
• Flexible schedule

Shift:

• Day shift
• Evening shift

Weekly day range:

• Every weekend
• Monday to Friday
• Rotating weekends
• Weekends as needed

Application Question(s):

• What is your availability?

Experience:

• Restaurant: 1 year (Preferred)

Ability to Relocate:

• Richmond, VA 23220: Relocate before starting work (Required)

Work Location: In person