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At Pyramid Global Hospitality (also known as Benchmark Hospitality), people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Location Description:The Assistant Event Set Up Manager is responsible for maintaining the quality and standards of the Event Set Up department, with focus on scheduling, accuracy per program agenda, and efficient execution/guidance through pop-up needs. The Event Set Up department is responsible for the physical set up of tables, chairs, stages and other resources in our ballrooms, classrooms and other event locations at the property.
This position requires full availability.
Responsible for recruiting, interviewing, training, coaching, discipline and conducting performance appraisals for direct reports. Also responsible for creating schedules and approving employees time, time off and shift changes.
Assign, train, support and direct the staff to carry out the basic operation of their roles to give the maximum efficiency and performance, maintaining the policy and standards of the property.
Coach, develop and provide feedback to the staff for the continued growth in their current and future positions within our company.
Assist the Event Set Up Manager with the management and coordination of event set-up, breakdown, and transition of all meeting rooms/function space per Program Agenda and other scheduled activity.
Maintain departmental training outlines, ensuring the teams adherence to these established policies. Create and maintain training program corresponding to most updated departmental procedures.
Maintain contact with clients, ensuring all programmatic needs are serviced and they are feeling comfortable about their event.
Maintain effective communication and strong relationships with the team, guests, and all departments. Act as a friendly resource.
Assist with production of room set diagrams, adhering to event standards, supporting distribution time-lines, and acting as a great partner to AV Production.
Regularly review and assess department operation, promptly addressing employee challenges and documenting/coaching employee shortcomings and successes as necessary. Determine work schedule and assist Event Set Up Manager in delegation of duties and tasks.
Execute Property wide and special events, ensuring all planned elements of the program are carried out flawlessly and pop-ups are dealt with in a prompt and appropriate manner.
Ensure successful vendor experience, remaining mindful of asset protection initiatives. Document and hold vendors accountable for any damages or sub-standard performance.
Supervising experience required.
One year experience in the hospitality industry, corporate events, or similar.
Experience in Event Set Up preferred.
Strong computer skills. Proficient in Microsoft Excel and Outlook. Microsoft Teams, Word, PowerPoint, and OneNote experience desirable.
Job Category: CareersInConferenceCenter & CareersInManagement
Full Time
$94k-120k (estimate)
05/07/2024
05/20/2024