We are seeking a Customer Success Agent, who is as passionate about the environment as they are about helping others, to help support our ambitious growth objectives.

If you're looking for a career at a company that is invested in your personal development, has a solid compensation package, and want to be a pivotal part of a great team, this could be for you.

Reporting directly to the Customer Experience Manager, you will assist Sourgum customers with creating and managing their orders, troubleshoot issues, and provide expert advice to help prospective customers choose the best service option for them.

You are a self-starter and quick learner who is excited to join an environmental startup in its infancy and make a difference, both in the company and in the world. If that sounds like you, we would love to receive your application!

About Sourgum

Sourgum provides modern solutions and incredible support to customers and suppliers in the waste & recycling industry. We are here to revolutionize the outdated waste management industry and work toward zero waste, by providing our customers with simple applications to manage all their waste and recycling needs and equipping our partners with powerful hardware and software to improve hauling efficiency and sustainability. Doing so, we divert waste from landfills into upcycle streams, and plant trees to offset our carbon footprint. Our team is accessible, responsive, honest and friendly - with our customers, our partners and our colleagues, no matter who they are. Join us in making the world a cleaner place!