**Work From Home Position**

As part of our commitment to excellence and maintaining a top-tier technical consulting team, S1 Technology is seeking a support engineer who embodies our values and possesses a deep understanding and expertise in modern technology landscapes. The ideal candidate will meet the following minimum requirements:

Education and Experience:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• At least 3 years of hands-on experience in system administration, network administration, or a similar role.
• Previous experience in a Managed Service Provider (MSP) environment is highly preferred.

Technical Skills:

• Proficient in administering Windows and Linux server environments, including but not limited to installation, configuration, maintenance, and troubleshooting.
• Strong understanding of networking principles and experience managing network infrastructure – switches, routers, firewalls, and VLANs.
• Experience with cloud services (e.g., AWS, Azure, Google Cloud) and managing cloud-based infrastructure and services.
• Knowledge of virtualization technologies (e.g., VMware, Hyper-V) and containerization (e.g., Docker, Kubernetes).
• Familiarity with backup and disaster recovery solutions and best practices.
• Experience with scripting and automation tools (e.g., PowerShell, Bash).

Professional Skills:

• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.
• Ability to work independently and as part of a team, managing time effectively across multiple tasks and deadlines.
• Commitment to continuous learning and staying current with the latest technologies and industry trends.

We're laser-focused on customer experience and a good sys admin takes a consulting-by-doing approach to help end-users use technology to make their jobs easier and their lives better!

We pride ourselves on fostering an incredible workplace at S1 Technology. We believe that we'd be nothing without our fantastic team, which is why we make dang sure to focus a lot of time and energy into building the culture at S1! We're always hiring and we're always looking for the best!

Why should you even care?

• We want to build a lasting, great, and enduring company that will outlive its owners.

• We exist to help small businesses leverage the power of technology to succeed.

• You’ll always know why you’re here and how you help S1 and our customers. You’ll participate in the success of dozens of small businesses.

We believe in these values:

• Be Honest

• Be Trustworthy

• Be Meticulous

• Be Innovative

• Be Bad Ass, but Humble

We’ll make decisions through this lens. We’ll evaluate talent through this lens. We’ll operate based on these values.
Someone who excels in this role is someone who has had previous MSP experience and is excited to help people. You’ll be responsible for responding to support tickets and resolving high-level endpoint and networking problems.