Position Summary:

The primary responsibilities of the Business-to-Business Specialist are to coordinate and maintain the activities of generating Business-to-Business sales, while building and maintaining customer relationships.

Major Responsibilities:

The major responsibilities for this position include:

• Market program to Business-to-Business customers
• Generate sales leads from potential new customers
• Create and maintain customer relationships
• Learn customer base by interviewing customers, visiting outside businesses, and understanding critical buying influences in the area
• Communicate with and thank customers
• Research quotes and orders
• Process customer orders
• Pick, pull, and pack will call and/or delivery items for customers
• Establish sourcing of products from vendors
• Monitor competitions pricing, product assortment, services, fees, and marketing efforts to ensure stores Business-to-Business program is competitive
• Track and review Business-to-Business customers purchases to identify trends and opportunities

• Coordinate local community involvement
• Empower and involve entire store personnel
• Provide training to internal team members on product knowledge, sales skills, customer service and technology

Minimum Requirements:

The minimum requirements for this position include the following:

• Education/Training: High School degree, some college preferred. Posses a vast product knowledge of consumable products along with a willingness to learn.
• Experience: Outside sales and marketing experience with retail programs, establishing relationships and new accounts, and other promotional activities.
• Experience in a retail environment either in marketing, sales, or back office.
• Skills/Knowledge: Excellent quantitative and computer skills. Analytical and pricing knowledge with the ability to conduct comparison analysis and make sound decisions.
• Knowledge of retail computer systems, MS Word and Excel a plus.
• Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi-task.