Welcome to Surgicare Southlake, where excellence meets work-life balance in a supportive environment that prioritizes both your professional growth and personal well-being.

Job Summary

Under the direction of the Business Office Manager, is responsible for covering any aspect of the business office necessary. Many duties includes scheduling, insurance verification, financial counseling, patient calls and chart building.

Successful candidate will possess outstanding multi tasking abilities, communication and teamwork as well as the ability to keep up in a fast paced working environment. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.

• Verifies insurance prior to patient''s arrival, to include "Add On''s and Direct Admits"
• Obtains pre-certification from insurance companies for procedures that require pre-certification.
• Requests office notes from referring physician if needed for Authorization.
• Calculating and Informing patients of amount due
• Communicating with the Dr. office''s
• Ensures all required forms are placed in designated areas of the patients chart
• Daily preparation of charts for next day''s surgeries within required deadline (NO LESS than 3 days prior to surgery, for all cases scheduled four days or more in advance of surgery date)
• Preparation of medical consents for each chart prepared
• Labeling necessary documents and adding physician orders
• Out-bound collection calls to patients regarding their medical invoice/bill answering questions and setting up payment/payment plans.
• Utilization of various collection strategies and methodologies to contact consumers in order to negotiate payment in full or payment arrangements on debt within federal, state and client collection guidelines and laws.
• Knowledge of health care financing and Medical Collections preferred.
• Other duties as assigned

Why Choose Surgicare Southlake

• Elevated Quality of Care: Join a team dedicated to delivering top-tier surgical procedures in a high-quality, service-oriented atmosphere. Our commitment to excellence ensures that each patient receives the best care possible.
• Work-Life Harmony: Enjoy a work environment that values your time and well-being. With no call responsibilities, weekends, and holidays off, you'll have the chance to nurture your career while also embracing a fulfilling personal life.
• USPI Partnership: Baylor Surgicare Southlake is a proud joint venture with USPI, fostering a collaborative setting that encourages growth and innovation.
• Accreditation & Ownership: Our facility boasts accreditation from The Joint Commission, reflecting our unwavering dedication to upholding rigorous quality standards. Additionally, physicians have an ownership or investment interest in our facility, demonstrating our commitment to partnership and collaboration.
• Advanced Facilities: With 4 Operating Rooms and 1 Procedure Room, our state-of-the-art facility enables surgeons to excel in specialties including Orthopedics, ENT, Podiatry, Gastroenterology, General, and more.
• Professional Specialization: As a part of our team, you'll be at the forefront of surgical excellence across a variety of specialties, making a significant impact on patients' lives and contributing to their overall well-being.

Join us at Baylor Surgicare Southlake to embark on a fulfilling career journey that combines professional growth with personal fulfillment. Apply today to be a part of our dynamic team, where innovation, collaboration, and compassion converge to create a workplace like no other. Your path to a rewarding career starts here!

Qualifications:

• Minimum 2-4 years of hospital or medical office experience required
• Must be able to communicate verbally and non-verbally in a professional way
• Ability to use time wisely in preparing work area to meet high-paced demand
• Show a genuine desire to work and improve the hospital as a whole
• Extreme multi- tasker
• Strong medical terminology
• Must demonstrate excellent phone etiquette and exceptional customer service skills.

What We Offer:

As a valued member of USPI, your health and well‑being are important to us. We are proud to provide you and your dependents with valuable and significant benefits. USPI knows the value of well-rounded, balanced employees, which is why we offer a variety of additional benefits to help manage life’s daily stresses.

• Competitive wages
• Opportunities to better yourself professionally
• Health, Dental & Vision Coverage
• 401(k) retirement plan
• Paid Time Off (PTO)
• Company Paid Holidays
• Employee Assistance Programs
• Health Savings Account/ Flexible Spending Account
• Education Assistance
• Short Term Disability and Long Term Disability Insurance

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Day shift

Education:

• High school or equivalent (Preferred)

Experience:

• Business Office Float: 1 year (Preferred)
• hospital or medical office: 2 years (Preferred)

Work Location: In person