About Us:
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
Location Description:
The Flamingo Resort & Spa is a mid-century marvel in The Valley of the Moon. The buildings, rendered with natural materials and iconic angular silhouettes, are the work of master architect Homer A. Rissman. Set on a 10-acre campus, it is an incomparable property for both its city access and sense of complete retreat.
Overview:

The Wellbeing Coordinator will create unique, engaging events that drive hotel guest satisfaction and engagement that tie to the branding, demographic and vision of the Flamingo Resort & Spa. Our Wellbeing offerings are a signature element of the 'Spoken Experience' and as the leader, you will create, prepare & execute our activities and program offerings such as: yoga, meditation, wellness presentations and metaphysical experiences, live music, seasonal events, community event collaborations, and general wellbeing among guests and staff.

Essential Job Functions:

• Support the creation, development, & implementation of all programs, (metaphysical, wellness, community-focused) and other offerings designed to support purposeful guest experiences.
• Foster a culture and attitude of innovation, continuous improvement, and forward-thinking as it relates to guests growing appetite for wellness goods and services.
• Ensure all the required staff and materials are available for all activities, a room or space is reserved for the event and any promotional materials are developed and distributed in advance of the programs.
• Communicate programming to all guests using signage, messaging, staff, and other means.
• Air in the Training with Reservations and Guest Relations staff to assist each guest to engage them as fully as possible in a meaningful Spoken experience. This experience begins with the first contact (phone or email) and does not end until the guest has checked out.
• Recruiting & hiring providers that meet the elevated expectations of a Spoken guest experience and can deliver this experience in a consistent & professional manner.
• Develop & maintain relationships with providers in the local community and beyond.
• Continuously evaluate all program offerings to leverage resources, ensure fiscal responsibility and ensure the exacting standards of Spoken are being maintained.
• Oversee the monthly activities schedule to ensure cost-effectiveness, easy implementation, balance of content, and that offerings are guest driven.
• Work with ED to maintain budgets for the department, create yearly budget with back-up documentation.
• Partner with Marketing, Sales, and PR regarding scope of programs and how best to reach the Spoken audience.
• Manages daily communication and follow up between guest relations, housekeeping, engineering, and landscape.
• Actively participates in training opportunities and team building activities.
• Collecting and submitting all paperwork necessary for providers payment. Follow through to ensure payments are delivered to providers in an agreed upon term.
• Supports the supervision of the providers.
• Any additional duties asked, within reason, of you by your direct manager.
• Schedule and facilitate walkthroughs for the venue.
• Produce proposals for venue rentals and event services, equipment rentals.

Qualifications:

• Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers, and management to their understanding.
• Ability to perform assigned duties with diligence, speed, accuracy, follow-through, courtesy, cooperativeness, and work with a minimum of supervision.
• Punctuality and regular and reliable attendance.
• People skills and the ability to collaborate well with co-workers and the public.
• Ability to work to deadlines.
• Excellent guest service skills, both in person and on the phone.
• Experience in wellness focused programs & events, preferably in a wellness focused hospitality setting.
• Professional presentation and demeanor, comfort in speaking with media entities.
• Thorough understanding of operating and management techniques as they apply to the wellness and hospitality industry.
• Exceptional verbal & written communication skills, with the ability to effectively train, coach, motivate, evaluate, and correct employee behavior.
• Ability to travel occasionally on behalf of the company and to work flexible and extended hours as required by the operations of the property.
• Familiarization with the well-being industry to help guide you but not dictate you in measuring success and strategies for product positioning and brand management.
• Broad-based, up-to-date knowledge of programming trends, tools and resources for the wellness and hospitality industries.
• Ability to write effective business communications, summaries and reports using both prescribed and creative formats.
• Ability to effectively monitor and control expenses, allocate financial resources and maintain budget restrictions.
• Accelerated decision-making and problem-solving abilities, utilizing information, company policies, and personal judgment through experience.
• Ability to manage interruptions, establish work priorities, manage stress, and effectively matriculate in a fast-paced, frequently changing environment.

Compensation Range:
The compensation for this position is $24.00/Hr. - $28.00/Hr. based on qualifications and experience.