We are a startup lender (called F2 Finance), focussed on the short-term residential ‘fix & flip’ bridging finance market in the US. We have substantial capital available for growth and want to build our team with great people!

We are looking for an experienced loan processor to join our team and help build the business.

You will need to have 4 year(s) experience in a similar role, specifically for residential private lending (bridging / fix & flip).

Loan processing

You will be responsible for moving loans through the origination process at the company, and ensuring that our borrowers are fully aware of where they are in the process at all times. You will manage the overall client experience by managing expectations for what is coming up next and being the open line of communication for our deals.

We are looking for someone who takes accountability and ownership of client files, and who want to make a difference in the client outcomes. We need problem solvers who are perceptive, proactive and keen on providing excellent customer service who take pride in anticipating client needs, solving problems and preparing all parties to minimize surprises throughout the loan process.

You will be responsible for managing the loan process from start through to successful completion, and responsible for preparing the required due diligence on all loans, adhering to our internal processes and risk appetite framework.

Loan servicing

You will also be responsible for assisting with our loan portfolio management, as we look to build out an in-house capability to service our loans.

You will also need to be experienced with managing staged draw financing for fix & flip loans.

Candidates must have experience working in a similar role at a direct private lender, hard money or bridging finance lender.

This is primarily an office based role, from our offices in Santa Monica, CA.

Requirements

It is expected that you will be able to demonstrate that you have:

• a strong attention to detail
• a good working knowledge of the product life cycle, from enquiry through to loan completion
• a ‘customer service’ focus, and an ability to balance risk with commercial sense
• experience with ordering appraisals, credit searches, and working with the latest platforms for the searches required on a file
• experience with a loan management system is crucial, and any experience using Mortgage Automator would be a huge benefit to any candidate.

Our company’s culture will see you have:

• a willingness to work hard and a ‘can do’ attitude
• the ability to build relationships, and have strong verbal, written and interpersonal communication skills
• the ability to work autonomously, and to prioritise tasks accordingly
• a willingness to ‘get involved’ with the business and provide help and assistance as required
• experience using the latest cloud based business efficiency platforms such as Google Business Apps, Notion, and Slack etc

Benefits

• 10 days paid holiday
• competitive salary commensurate with experience
• medical insurance